Quality - Wireless Internet/Cordless Phone

Having issues with your magicJack? Post here, and we'll try to help you out!

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coffee-girl
MagicJack Newbie
Posts: 2
Joined: Mon May 05, 2008 6:10 pm

Quality - Wireless Internet/Cordless Phone

Post by coffee-girl »

Hi,

Just received my MagicJack today. So far, so good, with the exception of a little static. I'm wondering if that is because I have wireless internet and a cordless phone. Do you think that switching to a corded phone would help?

Thanks :)

(my wireless connection is steady at 54mbps)

Edited to add: On ebay, I noticed that some MagicJacks were pink in color - is there any difference between the black and the pink aside from color?
LikeMagic
Dan Should Pay Me
Posts: 613
Joined: Tue Jan 01, 2008 9:11 pm
Location: LikeMagic Pacific NW

Post by LikeMagic »

If your cordless phone is an analog 2.4Ghz phone set then it may introduce interference to your 2.4Ghz router. If your cordless phone is a Digital Spread Spectrum (DSS, aka frequency hopping) 2.4Ghz system then it usually co-exists fine with the 2.4Ghz router. Other 5.8Ghz and newer DECT phones are reported working great along side with 2.4Ghz routers. But of course, your mileage may vary.

Also try a corded phone to see if your static go away then you'll know that your cordless phone may be an issue.
coffee-girl
MagicJack Newbie
Posts: 2
Joined: Mon May 05, 2008 6:10 pm

Post by coffee-girl »

I have an old 900mhz phone... don't know if that's the problem. Suppose I could purchase a cheap corded phone and see if there is a difference.
LikeMagic
Dan Should Pay Me
Posts: 613
Joined: Tue Jan 01, 2008 9:11 pm
Location: LikeMagic Pacific NW

Post by LikeMagic »

Have you tried to test your intenet connection for VOIP call handling? If not, try the following test site:
http://www.TestYourVoIP.com

Also, how did you test your MJ call? By holding your cell phone on one ear and MJ phone on the other ear? If so, cell phone active on a call would cause interference with a cordless phone if they are near each other.
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