MJ doesn't work
Moderators: Pilot, Bill Smith
MJ doesn't work
I've spent all day talking to techs; MJ is installed (Vista Home, LiveOneCare, DSL) but the assigned number is always busy :x and the calls go to a voice box even thou' nothing is off the hook. They had me open some ports but that didn't help, either. I am pretty discouraged by now. Does anyone know what else I could do to make this function properly? Thks. in advance
When the phone has not yet been picked up, does the softphone show ready to call? Show your correct MJ phone number? Do outgoing calls work? If so, when you call 866-692-6447 does it announce your correct number? If outgoing calls don't work, do you get a dial tone? When you attempt a call, what appears in softphone window?
On an incoming call attempt, does anything change in the softphone window? Does your phone ring?
What model DSL modem do you have? Is it configured as a router? If you have a separate router, what make and model?
On an incoming call attempt, does anything change in the softphone window? Does your phone ring?
What model DSL modem do you have? Is it configured as a router? If you have a separate router, what make and model?