instalation software magijack

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[email protected]
MagicJack Newbie
Posts: 1
Joined: Wed May 07, 2008 3:42 pm

instalation software magijack

Post by [email protected] »

I tried install this crap but still not work.
goes to starting application and shut my computer with blue screen & error.
What to do next.
henry
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Try another USB port. Try disconnecting other USB devices before inserting MJ. If neither helps, try connecting MJ through a powered USB hub. If you don't have one and can't easily borrow one for this test, buy one at a local store where you can return it if it does not help.

You can also try using msconfig to temporarily disable programs from starting automatically. Reboot, confirm that they are not running, then insert MJ. If that doesn't help, either, test on another computer to see whether your unit is defective.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: instalation software magijack

Post by HolmanGT »

[email protected] wrote:I tried install this crap but still not work.
goes to starting application and shut my computer with blue screen & error.
What to do next.
henry
[email protected],

On the Blue Screen of Death there should be some indication of what caused the crash i.e. a program name etc. If you could give us that information it would be a great help in analyzing the problem, and or a possible work-around if it was a driver that caused the fault.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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