MagicJack Autoplay Places Call On Hold and Then Ends

[pcdoctor]

Running the infamous Windows Vista and seems that autoplay continues to pop up to Run or Install magicJack while the softphone is displaying on the screen. The phone call is also being put on hold and/or either magicJack shuts down.

Also I notice that the drive for magicJack continues to disappear also when this happens.

This starting happening only a few days ago, been using magicJack over a month now.

I tried turning off autoplay but the call still ends up being put on hold and ends.

While autoplay is on, the call is placed on hold, the calls ends and then autoplay pops up.


Tried running magicJack in different USB ports, but it likes the original one.
Tried renaming the drive letters, but the problem still occurs.
Anyone else having this issue?

[pcdoctor]

Ok. Just switched magicJacks with another computer which is XP.

However, now this magicJack is doing it. AutoPlay pops every few minutes.

Any suggestions?

[pcdoctor]

Ok. Got it fixed.

Formatted the MagicJack Drive (the one with the address book, CallLogs, Profiles, Upgrade) and made sure to back my Address book and Call log.


1. Downloaded the upgrade first for vista.
2. Formatted drive. (drive with the address book usually says PHONE and is the second one)
3. Ran upgrade for vista.
4. MagicJack ran several updates.
5. Unplugged during reboot.
6. Plugged it back in after full reboot.

So far no problems.

[HendersonMike]

Guess they don't call you pcdoctor for nothing..........