MJ didn't work. This is how I fixed it

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
annastacia
MagicJack Newbie
Posts: 5
Joined: Mon Apr 21, 2008 7:01 am

MJ didn't work. This is how I fixed it

Post by annastacia »

I am not a tech support person. I just figured this stuff out almost by mistake. My first issue was my phone not ringing. I tried everything including Tech support to no avail.

I finally ended up getting a Southwestern freedom phone and it rings fine now with no problems.
Then I had a problem where I kept getting error messages saying you must connect your MJ before installation can begin.
It was connected, I tried switching USB ports and tech support (No luck again)
I darn near gave up and was ready to send the thing back until I started it without the phone line attached to the other side by mistake.
:D It started right up with no problems and was good to go as soon as everything loaded and I put the phone line back in afterwards.
I have since had the same error message a few times and starting it without the phone-line attached fixes it every time.
Now I have grown to love my MJ.
I hope some of this information is of help to someone out there in MJ land
Have a great day.
Post Reply