I am using a MacBook with version 10.5.2 and intel core duo....I have been trying unsuccessfully to download the upgrade to use it on my mac. I have tried on a pc(where the phone works fine) and on a mac and have spent ad nauseum hours with (no)tech on the chat appellet. I have two magic jacks and neither one will load on the mac. I get a disk insertion notice and that it is not readable by this computer. Can anyone help before I have to send them back...Thanks
magic jack and the mac
Moderators: Bill Smith, Pilot
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- magicJack Apprentice
- Posts: 13
- Joined: Thu Apr 03, 2008 2:51 am
- Location: Vancouver, BC Canada
Plug the MagicJack into a powered USB hub and ignore the disk error message... You can try it without a powered USB hub but I have heard that the ports on the Macbook are under powered.
Then try this link first, and if neither of those options describe your situation then try the second link...
1) http://www.magicjack.com/1/mac.asp
2) http://www.magicjack.com/1/magicfix.asp
The magicfix uses a java applet to check your magicjack, so make sure that your current.
I had to use the first link and update the firmware and then did the magicfix just to make sure... worked like a charm.
Then try this link first, and if neither of those options describe your situation then try the second link...
1) http://www.magicjack.com/1/mac.asp
2) http://www.magicjack.com/1/magicfix.asp
The magicfix uses a java applet to check your magicjack, so make sure that your current.
I had to use the first link and update the firmware and then did the magicfix just to make sure... worked like a charm.
Did the page change?
I don't see any update/upgrade option on the first link above
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- magicJack Apprentice
- Posts: 13
- Joined: Thu Apr 03, 2008 2:51 am
- Location: Vancouver, BC Canada
Re: Did the page change?
You are correct. It would seem that the first link is no longer valid and that the MagicJack team have removed the actual link that contained the upgrade utility. The second link is still valid however.pachy wrote:I don't see any update/upgrade option on the first link above