911 service

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rgoldsmith36
MagicJack Newbie
Posts: 7
Joined: Mon Apr 14, 2008 4:21 pm

911 service

Post by rgoldsmith36 »

The 911 service at my current location does not work, It has worked at other locations. Any suggestions? the MJ chat is worthless.
LikeMagic
Dan Should Pay Me
Posts: 613
Joined: Tue Jan 01, 2008 9:11 pm
Location: LikeMagic Pacific NW

Post by LikeMagic »

What do you mean by 911 not working at your current location? The 911 button turns red or yellow or the actual 911 call is not getting to emergency center?
TreasureGift
MagicJack User
Posts: 39
Joined: Wed Apr 16, 2008 3:24 am
Location: On a mountain side in the high desert of far West Texas
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Post by TreasureGift »

When I first started using my MJ, it took a few days for the 911 button to turn green, maybe it will work for you in a day or so...
Wretha
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HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: 911 service

Post by HolmanGT »

rgoldsmith36 wrote:The 911 service at my current location does not work, It has worked at other locations. Any suggestions? the MJ chat is worthless.
Call the police department and get the dispatchers telephone number and ask them if there is anything wrong with the address you have entered. It is possible to have an address that is so new it does not show on their maps ... etc and I am sure they will work with you to remedy the problem.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
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rgoldsmith36
MagicJack Newbie
Posts: 7
Joined: Mon Apr 14, 2008 4:21 pm

Post by rgoldsmith36 »

the 911 button stays red. If i call 911, the call goes to the ems response team at the last location.
rgoldsmith36
MagicJack Newbie
Posts: 7
Joined: Mon Apr 14, 2008 4:21 pm

Post by rgoldsmith36 »

Holman... Thanks, I'll try that.
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