I get dial tone. They hear me when I call but I cannot hear

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patt24
MagicJack Newbie
Posts: 1
Joined: Sat May 17, 2008 12:37 am

I get dial tone. They hear me when I call but I cannot hear

Post by patt24 »

Thank you for any input.
It worked at first. Now when I try to make a call I hear nothing. They can hear me ok. Any suggestions?
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Can you hear using a computer headset (or mic and speakers), instead of the telephone? Any change to your configuration, e.g. new or upgraded router, modem, firewall? Do you have another computer you can try it on?
Rainingowl
MagicJack Newbie
Posts: 1
Joined: Mon May 19, 2008 12:41 pm

Re: I get dial tone. They hear me when I call but I cannot h

Post by Rainingowl »

patt24 wrote:Thank you for any input.
It worked at first. Now when I try to make a call I hear nothing. They can hear me ok. Any suggestions?
I'm having the exact same problem. I use the phone number on caller ID to call them back and then we can hear each other. Also, I fade in and out of conversations where the person I'm talking to can't hear me for a few seconds at a time. If anyone has any suggestions, I'd appreciate it!
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strndedinalska
Dan isn't smart enough to hire me
Posts: 230
Joined: Mon Jan 21, 2008 4:39 am
Location: Alaska

Post by strndedinalska »

Check your volume controls in your computer's control panel to see where your volume level is set. I'll wager that's at least part of the problem.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
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