Alright, I just got the MJ in today, installed it, had problems with Norton Antivirus, fixed those, got it installed, went through the registration process, got the phone number.... tried to log onto it..... and I got the message of my email isn't on file or my password is incorrect. Well, the password is correct, and the email, its the same one I registered with, and I even called the number from a landline and left a voicemail message and I got the email saying I received a VM.
Does anyone have any clue as to why this is happening?
New User Question
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- strndedinalska
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Re: New User Question
I had the same problem. I had to get online with tech support and they straighted it out.arielswing wrote:Alright, I just got the MJ in today, installed it, had problems with Norton Antivirus, fixed those, got it installed, went through the registration process, got the phone number.... tried to log onto it..... and I got the message of my email isn't on file or my password is incorrect. Well, the password is correct, and the email, its the same one I registered with, and I even called the number from a landline and left a voicemail message and I got the email saying I received a VM.
Does anyone have any clue as to why this is happening?