Calls cut in and out using Router
Moderators: Bill Smith, Pilot
Calls cut in and out using Router
Has anyone experienced this problem using a Mac where all the calls cuts in and out every second so you cannot quite understand what the other person is saying, this only happens using my router, but if I connect directly to my Cable Modem, the calls are ok.
If router has wireless, possible problems are interference with a cordless phone, freeloading neighbors (if not secured with WPA or better), and interference on wireless path to Mac (if Mac is configured to connect wirelessly, even if the wired connection is present). To check, disable the wireless section (or remove the antenna).
If it's wired only, there might be unexpected traffic on another port (file sharing, virus, etc.)
If it's wired and the Mac is the only device connected, I would not expect any trouble. Test using ping from Mac to router and from Mac to ISP gateway.
If it's wired only, there might be unexpected traffic on another port (file sharing, virus, etc.)
If it's wired and the Mac is the only device connected, I would not expect any trouble. Test using ping from Mac to router and from Mac to ISP gateway.