IVM Answering Attendant (3rd Party Software)

[chrisabston]

Does MagicJack not allow software applications like this to access
the MJ servers to accept phone calls directly and avoid modem
calls? I have the proxy and domain (proxy1.Tampa.talk4free.com:5070)
but whenever the IVM tries to connect it comes back bit a 400 bad
request error. I don't know if there is a seperate outgoing server.
Any help would be appreciated.

[Stewart]

I know nothing about IVM, but the most common cause of a 400 response to REGISTER is an incorrect From: header. Make sure that it shows e.g. <sip:[email protected]> . If your phone number (without the leading E and trailing 01) appears anywhere in your IVM config, that's probably wrong. If no luck, capture the REGISTER and response with Wireshark and post it here (mask any personal info).

[chrisabston]

Thanks for the help. It is now accepting the username once I put the E and the 01 but now I am getting a 401 unnauthorized access. It is asking for a password for the proxy site. Should the password be different than my current password? I will work on getting a wireshark capture later today.

Thanks,
Chris

[Stewart]

The SIP password is a 20-character string of upper case letters and/or digits. Wireshark won't help you get it, search this forum for details.

[chrisabston]

YES!!!! I found a way to get the creds from an old post. It feels so good!
The only problem is I need the outbound calling feature and once I have
the auto attendant registered I can no longer outbound call. I must get a
new MJ which I WILL!!!!!!

The reason I will is because I accidentally found that the IVM attendant
flash hooks and transfers to an outside line which may help me with
cell minutes. Any way thanks STEWART for the advice to dig!

[takuser]

Hi, chrisabston i try setup IVM with MJ, registered but can't hear the greeting, i can record the massage please advise.

Thank you