MJ keeps shutting down and restarting on its own

[cecoen]

This thing is nuts. I noticed a couple of days ago that it keeps shutting down and restarting all on its own. No reason that I can think of. Not when I am using it...at least, not so far, while I am on the phone. It just has a mind of its own. I thought maybe it was updating or something at first but in the middle of the day? I started noticing it a few days ago, when it didn't restart on its own. I picked up the phone, and it was just not there. No dial tone then I realized that it wasn't running on my computer. Since then it has restarted everytime on its own but it is constantly shutting down. Sometimes 3 or 4 times and hour and sometimes not at all for hours. Any ideas? The oh so helpful tech chat just wants me to keep doing the upgrade then says to contact them again if it keeps doing it. I have done about 10 upgrades, a few unpluggs for 15 seconds, and a couple of other fixes but it is still doing it. I'm on a bone stock HP A1230N Pavilion desk top with XP SP2

Thanks,
Chad

[teyong]

I have had this happen to me once or twice. It seems to me that once I had to use the short usb cable to correct it and the other I removed it. To me; the MJ unit fits loose in the USB. Plus you can try other USB ports and system; device manager for any problems with your
bus controllers. This is the best that I can think of right now.