Intermitent sound cut-out
Moderators: Bill Smith, Pilot
Intermitent sound cut-out
Kinda seems like this might be fruitful, though I am sincerely not impressed with any attempt at customer support, even though I searched for the live chat window(couldn't find it). Heres the crux; I get intermittent sound cutoffs, and my system is fairly up to date with dual core processor and 2 meg ram. My connection is averaging 5 meg, so whats up? is this really just a crappy way to make a billion dollars? Or, can someone rectify this problem. I have both SkypeIn and SkypeOut which work well. Couldn't pass up the price for this service, but did I get what I paid for? Anyway, anyone know how to get the cuts out of the audio?
Well, it's almost certainly not that your computer's too weak. I've got my MJ hanging off a spare PC, a dinosaur I had nothing better to do with -- Pentium 2 (that's not a typo) with 256 MB RAM running XP/SP2. Windows Task Manager shows it as taking about 25 MB memory, 20% to 50% CPU time (varies from moment to moment), and 160 kb/s bandwidth. (Yes, I know MJ says it's about 80 kb/s; my PC shows it to be 160 kb/s -- don't ask me why, I can't tell you.) As long as I don't run much else on it, the MJ works fine.
Maybe it's a bandwidth issue, with something just beyond your ISP causing the problem? You might wanna try this site and see what it reports the quality of your VOIP to be:
http://www.testyourvoip.com
How "far away" is your MJ number from where you really are? -- for example, did you give your MJ a Seattle number and you're physically located in Miami? From what I understand, that's not recommended.
Also, you might wanna look through the sticky thread on bandwidth on this subforum -- most of it looks to be over my head, but maybe something will jump out at ya.
Not much help, I know; I'm grasping at straws, but maybe I'll grab the right one.
Phil
Maybe it's a bandwidth issue, with something just beyond your ISP causing the problem? You might wanna try this site and see what it reports the quality of your VOIP to be:
http://www.testyourvoip.com
How "far away" is your MJ number from where you really are? -- for example, did you give your MJ a Seattle number and you're physically located in Miami? From what I understand, that's not recommended.
Also, you might wanna look through the sticky thread on bandwidth on this subforum -- most of it looks to be over my head, but maybe something will jump out at ya.
Not much help, I know; I'm grasping at straws, but maybe I'll grab the right one.
Phil
The signup page says I need to put a sig here.