I have my RMA to return the magic Jack,I have two weeks to do it in.. I would like to keep it and get rid of Vonage. This is my problem, I live in Baja, Mexico so not sure if I am to far away or not except a couple of my friends have mj working great down here. . When I was on live chat today they had me check out www.speedtest.net. My download was 866 upload 58 they said I need 128 to make mj work. I have no idea how to change or increase what I need. Reading about changing the router is so foreign. Can you make it so a very new person can figure out what your saying.
When I have tried MJ they can't hear me, I can't hear them.
thanks
barb
No bandwidth
Moderators: Pilot, Bill Smith
-
HendersonMike
- Dan isn't smart enough to hire me
- Posts: 274
- Joined: Wed Apr 09, 2008 9:36 pm
- Location: Henderson, Nevada state, usA
Things folks will need to know in order to assist you:
Operating system
ISP Provider
Firewall
Router
AS far as I can tell, you need to swith ISP provider if that's all they are offering and if possible.
Router may also have a firewall.
Call this number and when connected start talking and your voice will be repeated back to you. 909-390-0003
Your provider almost sounds like a dial-up which if is the case, MJ won't work.
Go to http://www.testyourvoip.com/index.html and run some tests to the various sites there.
Operating system
ISP Provider
Firewall
Router
AS far as I can tell, you need to swith ISP provider if that's all they are offering and if possible.
Router may also have a firewall.
Call this number and when connected start talking and your voice will be repeated back to you. 909-390-0003
Your provider almost sounds like a dial-up which if is the case, MJ won't work.
Go to http://www.testyourvoip.com/index.html and run some tests to the various sites there.
