multiple users in xp a problem?

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modwen
MagicJack Newbie
Posts: 1
Joined: Tue Dec 18, 2007 6:01 pm

multiple users in xp a problem?

Post by modwen »

So I have figured out where all of my crackling static was coming from. If you have more than one user account "logged in" on xp, I think magic jack tries to open more than one magic jack program when you try to make a call. Does anyone know any way around this? It's a lot of trouble at my house to make sure eveyone logs out completely instead of "switch user" which is what we usually do. I don't want to have to log in everytime just to make a call.
MagicJacked
MagicJack Expert
Posts: 81
Joined: Tue Nov 13, 2007 1:23 am

Post by MagicJacked »

Yes I had the same problem many months ago. I reported it on the offical MJ forum. But they have deleted those messages.

Now I have a MJ user and only run it as that user as a job. No one sees the GUI anymore.

Wait, if I recall... If I manually start the MJ GUI is goes away if the other copy is running. I assumed they fixed it. Maybe not...
bigballa2345
magicJack Apprentice
Posts: 12
Joined: Sun Nov 18, 2007 6:32 pm

Post by bigballa2345 »

It may not be the case of 2 mj instances running but just multiple background programs distorting your sound. When you remain logged in it keeps all those programs running from the opposite browser. Also if you do as said you could start mj just from one user screen and still use it regardless of who is logged on. Set it to startup just for one user and then it still would work on all accounts even when you switch users to others. MJ doesnt need the user to be active to work just need to be logged on.
barkndog
magicJack Apprentice
Posts: 26
Joined: Wed Mar 25, 2009 3:45 pm

Post by barkndog »

Ok, sorry to revive such an old thread - but I'm new to magic jack and need some advise.

Like the OP, I've encountered problems when another user logs in under their profile and another instance of magic jack console starts up. If I had known, I would have just created a mjack user and only installed the software there - but now it's too late and there is no convenient way to uninstall the software from a user profile, or even stop it from starting up.

If any of you have encountered this issue, what have you done to remedy the situation?

What I had planned to do is uninstall the magic jack software, create a mjack user and only install it there. I've seen some methods on the web for uninstalling magic jack (mainly from people who don't like it) - do any of you have suggestions for the best and safest method?

Other than this issue, I've been satisfied with the magic jack - it's not perfect, but for $20 per year I can't complain.
Kif Kroker
Dan isn't smart enough to hire me
Posts: 177
Joined: Mon Oct 20, 2008 12:47 am
Location: Sioux City, IA
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Post by Kif Kroker »

At the wiki page at http://en.wikibooks.org/wiki/MagicJack has some info about uninstalling the MJ and also some info about running MJ as a service in Windows. I think running it as a service may be a solution to your problem. There are a number of threads here as well about MJ uninstall and running as a service as well. Hope that helps.
barkndog
magicJack Apprentice
Posts: 26
Joined: Wed Mar 25, 2009 3:45 pm

Post by barkndog »

Thanks for the info Kif. I'm going to try and tackle it this weekend. I'm glad I found this site.
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