I just ordered magic jack this past sunday, and i have yet to get a conformation e mail. It said i would recieve one in an hour, but it's been a day plus, and i have yet to get anything. I checked my spam and all that? how long does it usually take?
thanks
Conformation?
Moderators: Bill Smith, Pilot
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- magicJack Apprentice
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- Joined: Sun Jun 01, 2008 10:01 pm
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- MagicJack Newbie
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- Joined: Wed Jun 11, 2008 2:28 pm
i bought mine with paypal (no trial) paypal confirmed in seconds been 3 days i still did not get confirmation that they even received my order ! Will post again when and if i do get it , did get the runaround on the chat , can't find order , reorder she just could not understand i already paid in full and if i reordered through the website i would be charged again , so im waiting.....
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- MagicJack Newbie
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- Joined: Wed Jun 11, 2008 2:28 pm
E-mail Filters?
You are experiencing a problem I like to call "Operator Error" Magic Jack probably sent you a confirmation e-mail to the address you provided. It's up to you, to make sure your filters allow MagicJack e-mails through.
There are so many reasons why you might not have seen a Confirmation Email
I ordered my on June 15 at night, and received a confirmation the next day. I also purchased the express delivery option.
Check your Bulk Email folder.
Did you register with Magic Jack using your correct e-mail address? If your like me, you have 5 e-mail addresses, are you checking the correct address?
Some E-mail Servers might see Addresses from @magicjack.com as spam.
Good Luck.
There are so many reasons why you might not have seen a Confirmation Email
I ordered my on June 15 at night, and received a confirmation the next day. I also purchased the express delivery option.
Check your Bulk Email folder.
Did you register with Magic Jack using your correct e-mail address? If your like me, you have 5 e-mail addresses, are you checking the correct address?
Some E-mail Servers might see Addresses from @magicjack.com as spam.
Good Luck.
James
Supervisor of Network Administrators
Helpdesk Trainer
Supervisor of Network Administrators
Helpdesk Trainer
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- MagicJack Newbie
- Posts: 7
- Joined: Wed Jun 11, 2008 2:28 pm
Re: E-mail Filters?
Thanks for the response , yes i did check my email accounts , btw i ordered through canadien site , anyway now i have it in my hands , next step is to find out whats causing me to have problems dialing out , 1 out of maybe 50 times works and the other times false ringing , i will test different phones and see as far as receiving calls i have no idea so far since i have a florida number , no one to call me to test it with , but seeing the lucky ones that are running well for a few months means the problem is at my end , just a little note i noticed that on the website fix where it tests compability everything gets a green check except the last one , server something , i had to disable windows firewall for it to work , don't know if that is normalRoad_ wrote:You are experiencing a problem I like to call "Operator Error" Magic Jack probably sent you a confirmation e-mail to the address you provided. It's up to you, to make sure your filters allow MagicJack e-mails through.
There are so many reasons why you might not have seen a Confirmation Email
I ordered my on June 15 at night, and received a confirmation the next day. I also purchased the express delivery option.
Check your Bulk Email folder.
Did you register with Magic Jack using your correct e-mail address? If your like me, you have 5 e-mail addresses, are you checking the correct address?
Some E-mail Servers might see Addresses from @magicjack.com as spam.
Good Luck.