Busy tone when making an international call
Moderators: Bill Smith, Pilot
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- MagicJack Newbie
- Posts: 2
- Joined: Mon Jun 02, 2008 8:35 pm
- Location: New York
- Contact:
Busy tone when making an international call
Hi, I got my MJ a few days ago and it works fine, except when I try to make an international call. When I try it keep getting a busy tone.....what's causing this?
Is your prepaid balance as shown at http://my.magicjack.com/ positive and sufficient for at least a one minute call to the destination country?
Are you dialling 011+countrycode+citycode+number?
Note that in many countries, the city code is shown as starting with a 0, but you don't dial that when calling internationally. E.g. to call Paris 0143212345 you would dial 01133143212345 .
If none of the above help, your best bet is probably to contact tech chat.
Are you dialling 011+countrycode+citycode+number?
Note that in many countries, the city code is shown as starting with a 0, but you don't dial that when calling internationally. E.g. to call Paris 0143212345 you would dial 01133143212345 .
If none of the above help, your best bet is probably to contact tech chat.
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- MagicJack Newbie
- Posts: 2
- Joined: Mon Jun 02, 2008 8:35 pm
- Location: New York
- Contact:
I tried that, but it still does not work. I contacted tech chat but they were not able to help me either. She told me that she was going to pass it on to someone who is more capable; that was last Friday, but I am still waiting for them to contact me.Stewart wrote:Is your prepaid balance as shown at http://my.magicjack.com/ positive and sufficient for at least a one minute call to the destination country?
Are you dialling 011+countrycode+citycode+number?
Note that in many countries, the city code is shown as starting with a 0, but you don't dial that when calling internationally. E.g. to call Paris 0143212345 you would dial 01133143212345 .
If none of the above help, your best bet is probably to contact tech chat.