Entering numbers (acct No, Pin, ETC) does not work? Fix?

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actionmunky
MagicJack Newbie
Posts: 3
Joined: Tue Jun 03, 2008 11:37 am

Entering numbers (acct No, Pin, ETC) does not work? Fix?

Post by actionmunky »

When I call an automated line and they ask to enter your account number or pin, it does not work. If it asks for a 10 digit number after about two or three numbers it says that number is invalid like I have already enter 10 digits. I have tried this on ups to track a package, to check credit card balance, and others and none of them work. Do I have to do something different or is there a fix?
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

If you enter the number on the softphone keypad, or on your computer keyboard (when softphone has focus), it will usually work.

I hope that the next update includes a fix for that; with luck we'll see it in a few days.
bh758
MagicJack Newbie
Posts: 2
Joined: Fri Jun 12, 2009 11:15 am

Post by bh758 »

Have they fixed this yet?
stroths
Dan isn't smart enough to hire me
Posts: 470
Joined: Wed Apr 02, 2008 11:45 pm
Location: Dallas, TX

Post by stroths »

This was fixed a while back.
bh758
MagicJack Newbie
Posts: 2
Joined: Fri Jun 12, 2009 11:15 am

Post by bh758 »

Cool, was just checking as a lot of people were complaining about it online last year.

Thanks for the info.

Brian
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