Joe: Howdy...how do I get my postage refund $5.45
Kiefer: Howdy Joe
Kiefer: May I know what you specifically mean with postage refund $5.45?
Joe: TV ad distinctly states mj will pay return postage if returned.
Kiefer: May I know if you shipped the product back to us?
Joe: Track & Confirm e-mail update information provided by the U.S. Postal Service. Label Number: 0xxx 0020 0000 19xx 4425 Service Type: DELIVERY CONFIRMATION Shipment Activity Location Date & Time--Delivered WEST PALM BEACH FL 33405 05/17/08 8:04am Arrival at Unit WEST PALM BEACH FL 33405 05/17/08 7:49am Processed ORLANDO FL 32862 05/16/08 10:30pm Acceptance xxxxxxxxxxxxx 05/15/08 12:44pm Reminder: Track & Confirm by email Date of email request: 05/15/08
Kiefer: MAy I know what seems to be the issue Joe?
Joe: How do I receive the return postage?
Kiefer: You'll have the refund if you ship the product back to us
Joe: I did Delivered WEST PALM BEACH FL 33405 05/17/08 8:04am Arrival at Unit WEST PALM BEACH FL
Joe: How do I receive the return postage?
Kiefer: May I know if you have filled out the RMA form?
Joe: Will it be a check or on my credit card?
Joe: Yes
Joe: You have received the mj sat
Kiefer: It will be on your credit card
Joe: Delivered WEST PALM BEACH FL 33405 05/17/08 8:04am Arrival at Unit WEST PALM BEACH FL
Kiefer: Your refund is being processed right now, you'll have it within 7-10 days
Joe: How much?
Kiefer: You'll have a FULL refund Joe
Joe: I was never charged...How much will return postage be?
Kiefer: I mean the hold from your credit card will be removed
Kiefer: You'll have a full refund for return postage
Joe: fine... what about the return postage cost?
Joe: full refund for return postage is how much?
Kiefer: May I know how much did you spend for return postage?
Joe: Scroll up
Joe: $5.45
Kiefer: Okay, then you'll have a refund of $5.45
Kiefer: May I have your RMA number please?
Joe: By the 29th of May? 2xxx2
Kiefer: Yes, you should have your refund by that date Joe
Joe: OK thank you
Kiefer: You are welcome
Kiefer: Is there anything else I may help you with today?
Joe: no
Kiefer: I need you to fill the survey up. Can you do that for me?
Joe: sure
TV ad distinctly states mj will pay return postage if returned.
I had another chat a few days later and was told they do not refund return postage!
http://myfloridalegal.com/contact.nsf/c ... ey_General