caller ID does not show name only number

[cobra1616]

The caller ID will only show a number and will not have a name with it.I have tried different USB ports and even bought a powered hub but still the same result.Any help extremely appreciated!

[lymon]

The caller ID will only show a number and will not have a name with it.I have tried different USB ports and even bought a powered hub but still the same result.Any help extremely appreciated!

I don't believe that MJ can deliver the CID name, only number.

[cobra1616]

wife was at a mall and a man was demonstrating majic jack and said name and number should show.He even callled from his cell phone and both showed up on his computer.He said to contact mj and talk to them but I can't get a response from them.

[ChuckIL]

AFAIK, the name only shows up if it's in your contact list.

[cobra1616]

Names are in contact list and still does not show up when I rececive a call.

[raidakaoz]

wife was at a mall and a man was demonstrating majic jack and said name and number should show.He even callled from his cell phone and both showed up on his computer.He said to contact mj and talk to them but I can't get a response from them.

I know how he did that guy, he put his name and number in contacts and when he called with the cellphone the number was in his contacts so it showed up. I have been searching for a week to get the name working, I dont think it is possible other than what I just mentioned.

[cobra1616]

I put my cell phone name and number in the contacts list and it still only shows the number when I call.Is something wrong with the majic jack itself?

[ChuckIL]

Are you saying the name doesn't show up on the computer softphone when the name is in the contact list? Or that the name doesn't show up on the telephone callerID. I think it only supplies the name to the softphone. CallerID with name is only halfway effective even on providers that support it (many phone numbers don't have an accurate entry in the CNAM databases). I'm guessing that MagicJack didn't want to pay the extra cost associated with using a CNAM database provider for something that doesn't work all that well.

[cobra1616]

Yes the name does not show up on the softphone.Only the number even though it is in my contact list.

[jrmckins]

I don't even get the number

[kulumbaa]

could be your phone, i have a panasonic dect 6.0 shows names of contacts, if not on the contact list MJ only shows numbers..

[smaye]

I got MJ about a year ago. Loved it, but did not like that I only got the phone number for the inbound callerid info. I went back to my voip service since. This feature has still not been added? Any workarounds?