Outgoing Voice Volume - LOW

[warmcoke]

When using my Magicjack I can hear people just fine - the voice quality is quite good. But they are having a hard time hearing me. The outbound voice quality from my side seems to be very soft and low. Anything I can do to boost that? Any settings that I may not have configured properly? Let me know what you think - this may be a deal breaker for me. Thanks much.

[mrjlturner]

I just got mine today and made a few test calls. The calls that were quiet outgoing were definitely related to my laptop being connected to my wireless 54g connection @ home. Once I connected via a cat5 cable, the voice volume increased dramatically...

Does this help you out any?

Thanks,

jt

When using my Magicjack I can hear people just fine - the voice quality is quite good. But they are having a hard time hearing me. The outbound voice quality from my side seems to be very soft and low. Anything I can do to boost that? Any settings that I may not have configured properly? Let me know what you think - this may be a deal breaker for me. Thanks much.

[teyong]

When using my Magicjack I can hear people just fine - the voice quality is quite good. But they are having a hard time hearing me. The outbound voice quality from my side seems to be very soft and low. Anything I can do to boost that? Any settings that I may not have configured properly? Let me know what you think - this may be a deal breaker for me. Thanks much.

Let's talk about your system and hardware that you are using so others may help you better.
Are you using a USB on your system or as to my understanding a hub; ect?
What type of phone?
You can adjust the mike volume slightly. I had to get a phone UNIDEN which also allowed me to adjust the outgoing volume some. If this is a make it or break it deal; this may take some work. Let us know.

[warmcoke]

I played around with my cordless phone last night and found a menu option to increase volume on my handset and that seems to have improved my issue with low outbound volume at least to a point. That combined with increasing the volume sliders in sound properties seems to have made my connections 'usable' a this point.

While I would like better - its good for now.

[Stewart]

I played around with my cordless phone last night and found a menu option to increase volume on my handset and that seems to have improved my issue with low outbound volume at least to a point. That combined with increasing the volume sliders in sound properties seems to have made my connections 'usable' a this point.

While I would like better - its good for now.

Did you get the upgrade? If not, restarting your MJ should get you a new version that allows a higher mic volume.

[warmcoke]

I played around with my cordless phone last night and found a menu option to increase volume on my handset and that seems to have improved my issue with low outbound volume at least to a point. That combined with increasing the volume sliders in sound properties seems to have made my connections 'usable' a this point.

While I would like better - its good for now.

Did you get the upgrade? If not, restarting your MJ should get you a new version that allows a higher mic volume.

Yeah - thanks for that Stewart - so I just need to re-boot the PC that the MJ is connected to and I will get the upgraded software? Is there a way to check version number in the app itself?