No busy signal

wascallywabbit · Post by **wascallywabbit** » Wed Jun 11, 2008 3:24 pm

When i call someone whose phone is in use i do not get a busy signal. Instead the line momentarily is silent and then a dial tone returns. Is this the way magicjack is supposed to work or is there something to do to correct this. I have run the latest update and the fix. It stays the same. I've verified this situation several times by using my regular land line.

Stewart · Post by **Stewart** » Wed Jun 11, 2008 4:35 pm

wascallywabbit wrote:When i call someone whose phone is in use i do not get a busy signal. Instead the line momentarily is silent and then a dial tone returns. Is this the way magicjack is supposed to work or is there something to do to correct this. I have run the latest update and the fix. It stays the same. I've verified this situation several times by using my regular land line.

It's not supposed to work this way. I suspect that this is a bug, introduced with the upgrade you got yesterday or today. You may be able to work around the problem with a different dialing pattern. If the number is in your area code, try dialing the last 7 digits followed by *** (three stars). If that is not applicable or does not help, try dialing e.g. 212-867-5309 as *672*128675309 .

Please report the area code and exchange you are calling, and your area and exchange.

wascallywabbit · Post by **wascallywabbit** » Wed Jun 11, 2008 5:33 pm

i am in 631. it has happened when i called another 631 and also when i called to 951 a/c

docooo · Post by **docooo** » Tue Jun 17, 2008 10:59 pm

When a line is busy I am calling [ check with my cell ] there is dead
air then goes back to a dial tone .. .. tired the * and other things - no good
any work around ?

Tnx

Doc
>

wascallywabbit · Post by **wascallywabbit** » Tue Jun 17, 2008 11:18 pm

your experience is exactly what mine has been as i stated when i started this thread. so far no one has suggested a fix

Stewart · Post by **Stewart** » Wed Jun 18, 2008 12:25 am

wascallywabbit wrote:your experience is exactly what mine has been as i stated when i started this thread. so far no one has suggested a fix

I did suggest two possible workarounds. Please confirm that you tried them and that they did not help.

Make a test call to 408-269-1999 from your MJ. Do you hear a busy signal? If you do, please post a number that fails. Of course, I don't want to disturb anyone while testing. For example, it could be the number of a small business that has only one line and that has well defined hours. I'll call after hours from another line to make it busy, then call from MJ in an attempt to duplicate the problem.

docooo · Post by **docooo** » Thu Jun 19, 2008 10:31 am

Ok I called that number from a 209 code and get a busy ...

With NO added numbers etc

Doc
>

docooo · Post by **docooo** » Thu Jun 19, 2008 10:04 pm

I even called the number in the upper post and goes to a dial tone
So there is a BIG bug in there firmware ..!!

Doc
>

Stewart · Post by **Stewart** » Fri Jun 20, 2008 12:10 am

docooo wrote:Ok I called that number from a 209 code and get a busy ...
With NO added numbers etc.

docooo wrote:I even called the number in the upper post and goes to a dial tone.

Sorry, I don't understand. The first time, were you calling 408-269-1999 from your MJ? If not, what number were you calling, and from what phone service?
In the later post, what number were you calling from your MJ?

If you didn't do anything different, are you saying that it fails only sometimes? If you mean something different, please explain.

If calling 408-269-1999 from your MJ gives a busy signal as expected, and you would like some help, you will need to provide a number that shows the failure.

docooo · Post by **docooo** » Fri Jun 20, 2008 9:05 am

I called the number 408-269-1999 .. this comes and goes .. I was calling numbers
in the 209 code .. I talked with several other people up here and they just through
this was the norm .. when I told them next time to try there cell phones and if
they get a busy tone .. then try MJ - well sure enough .. I got calls from 3 people
asking what was the problem .. ans... MJ These days most people hve call waiting
so most do not run into this problem .. up here in the Mt's we are lucky to hve
DSL or cable - I am on a 500/3000 cable con - took 15 years to get off of dial up
( [28.8]

Anyway - I think there is a problem with this that needs to be fixed

Doc
>

Stewart · Post by **Stewart** » Fri Jun 20, 2008 10:02 am

I made some test calls from MJ to 209-296-xxxx and heard a busy tone as expected. Please post your MJ area code and exchange, and the exchange(s) in 209 where busy tone fails to play. do you believe that the problem is limited to Volcano Communications numbers?

docooo · Post by **docooo** » Fri Jun 20, 2008 11:30 am

My MJ is 209 487 - MJ does not have any Jackson numbers

I am the last "outpost" for AT&T 209 223 - the others are on VC , so you nailed that -
209-296 209-295

Tnx

Doc
>

SocalDad · Post by **SocalDad** » Sun Sep 07, 2008 6:19 pm

docooo wrote:My MJ is 209 487 - MJ does not have any Jackson numbers

I am the last "outpost" for AT&T 209 223 - the others are on VC , so you nailed that -
209-296 209-295

Tnx

Doc

>

Did anyone ever get a solution to the "No Busy Signal" question? I never have had a busy signal from any number I have ever called with my MJ. I first found this out by accident when I called the same number right back with my cell phone. After that I found out that if my phone doesn't ring when I call out and then goes back to a dial tone in a few seconds, the line is busy. It works but is not right and I have been living with it. This is with all numbers, local and long distance. I tried Chat Support but ran out of patients when they read from their script starting at number one and wouldn't listen when I said I had already tried what they were suggesting. I had already wasted 45 minutes of time. Now that the Forum is working normal I figured I would give it a try. Thanks for any help you might offer.

billinjax · Post by **billinjax** » Sun Sep 07, 2008 10:43 pm

I recently cancelled Net2Phone and ported my number to Voicestick and started to use my Magicjack fulltime which I've had for over a year. My mother uses dialup internet and I've noticed that everytime she is on and I call using MJ that I get the same symptoms as noted above, dead air then dial tone.

momo · Post by **momo** » Sun Sep 07, 2008 11:00 pm

i just noticed this, damn, didn't even know that's what was happening.

never tried dialing my own number with the phone off hook, to see what happens, till now, and yep, me too.
seems like MJ needs another update

MagicMo · Post by **MagicMo** » Fri Sep 12, 2008 12:46 pm

SocalDad wrote: Did anyone ever get a solution to the "No Busy Signal" question? I never have had a busy signal from any number I have ever called with my MJ. I first found this out by accident when I called the same number right back with my cell phone. After that I found out that if my phone doesn't ring when I call out and then goes back to a dial tone in a few seconds, the line is busy. It works but is not right and I have been living with it. This is with all numbers, local and long distance.

Hmmm...
Looks like I'm having the same problem. I kept calling a number, got no ring or busy signals, just dead air, eventually followed by a dial tone. During this process, the MJ screen displays a timer like: "trying [0:14]".

I then tried calling with my cell, and found the line to be busy. I also tried taking my land-line off hook, calling to it, and got the same response - no busy signal!

I tried the *67, but it was no help either.

Solutions?

MagicMo

4the1 · Post by **4the1** » Wed Dec 17, 2008 9:40 pm

Has anyone discovered a solution to this problem - when I make calls to a phone number that is in use, I don't get a busy signal, just dead air.

isleblue65 · Post by **isleblue65** » Tue Dec 23, 2008 12:58 pm

I have the same problem dialing from 763 area code to 707 area code. When the person got off the phone at the 707 end, the phone rang as normal and they picked up. When they were on the phone, I got the pause followed by a dial tone. I tried another 707 number in the same home (business line) and it rang and went to answering machine.

By the way, the 408 number above gave me a busy signal.

No one has found a fix for this yet?

Papaluchi · Post by **Papaluchi** » Tue Dec 23, 2008 10:50 pm

I am calling from a 646 to a 646 and I get pretty much the same problem. When I call instead of ringing I get a a long single tone and then it hangs up and in the screen it says trying [100]. I changed one of the numbers I am having trouble with and it rang twice but the call was not successful to go through. Anybody got any new ideas on how to try to maneuver through this while they decide to fix the firmware?

aoeu00 · Post by **aoeu00** » Tue Mar 24, 2009 1:41 pm

I'm in the 480 exchange. When I dial a friend's number.. it goes to dead air for a couple of seconds then back to dialtone. Sometimes, it even starts ringing and then back to dialtone.

I kept my land line to test.. and sure enough, that 480 number is simply busy. This annoys the heck out of my wife and she gets frustrated as hell. To her, it just feels like the phone's not working.

davrow · Post by **davrow** » Tue Mar 24, 2009 1:50 pm

aoeu00, I suggest that an MJ is not a good idea in your household.

Really, you must have a high tolerance for random errors to accept an MJ. If your spouse is upset with the MJ, they are upset, period. It will affect your life. Do not force the issue. Get your spouse something dependable.
.

Kif Kroker · Post by **Kif Kroker** » Tue Mar 24, 2009 8:46 pm

aoeu00 wrote:I'm in the 480 exchange. When I dial a friend's number.. it goes to dead air for a couple of seconds then back to dialtone. Sometimes, it even starts ringing and then back to dialtone.

I kept my land line to test.. and sure enough, that 480 number is simply busy. This annoys the heck out of my wife and she gets frustrated as hell. To her, it just feels like the phone's not working.

The MJ will not give a busy signal, it will just disconnect when it finds the number you dialed is busy.

MarkHopper · Post by **MarkHopper** » Thu Apr 30, 2009 7:52 pm

Anyone not getting busy signals for area code 256 numbers? I tried the 408 numbe rand got a busy signal but sme 256 number sjust giv eme dead air and drop the call.

docooo · Post by **docooo** » Fri May 01, 2009 8:31 am

I have NEVER got a busy .. always goes back to dial tone
This is a bug with there system ..

Doc

Kif Kroker · Post by **Kif Kroker** » Fri May 01, 2009 1:03 pm

I've never received a busy signal either, always goes back to dial tone. Although I don't know if I have ever tried with those particular area codes, but I would think it shouldn't make a difference.

matinee · Post by **matinee** » Tue Jun 09, 2009 4:17 pm

Kif you mention that MJ will not give busy, then why do I get one when calling the number above & why did I waste 1 hour on the phone with tech supporrt to solve the issue?

sharylb · Post by **sharylb** » Thu Jun 11, 2009 10:36 am

I have the same problem from the 209 area... call the phone is busy ... Dead silence then a dial tone.

thbjr · Post by **thbjr** » Wed Jul 08, 2009 9:53 pm

Intresting. I get a busy signal when calling the 'test' number earlier in the thread, but when calling a local number, if busy, it goes back to a dial tone. Area code 602 to 602.

lawrny · Post by **lawrny** » Sun Jun 26, 2011 10:26 pm

Last post in July 2009 it is now June 26th 2011 has anyone found a fix for this no busy drop to dial tone when encountering a busy signal in your own area code???

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 9:55 am

lawrny wrote:Last post in July 2009 it is now June 26th 2011 has anyone found a fix for this no busy drop to dial tone when encountering a busy signal in your own area code???

Greetings,

I see absolutely NO need for you to post on a two year old thread and bump it to the top. You should have just initiated your own thread.

As for a "fix". This is either a service issue (MagicJack Servers or the receiving call's service) or a personal hardware/software issue. I have NEVER had this issue myself.

Find out what service the number you are calling is (AT&T, Sprint, etc.) and Google to make sure they aren't having issues with the MagicJack service.

Also, make sure you update your MagicJack, are using a powered USB hug (or at least plugged into the back of the Computer WITHOUT THE INCLUDED USB CABLE), and your internet is not being bogged down (check with/without router, etc.).

There are numerous trouble shooting ideas that you can do to trial and error it out. Just use this forum and find them.

Sincerely,

Barada Nels

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 2:17 pm

Barada Nels wrote:
I see absolutely NO need for you to post on a two year old thread and bump it to the top. You should have just initiated your own thread.

What gives with the anger? I think this thread should be locked down IMHO.

bitstopjoe · Post by **bitstopjoe** » Mon Jun 27, 2011 2:58 pm

HA.......................Touche`

Good one..

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 3:00 pm

nailgunner wrote:
Barada Nels wrote:
I see absolutely NO need for you to post on a two year old thread and bump it to the top. You should have just initiated your own thread.

What gives with the anger? I think this thread should be locked down IMHO.

There is no anger in that statement. I am sure if you caught it first you would have mentioned something about it being a two year old post.

And why do you reuse statements that I have previously made. This is the 4th or 5th time. I am sure you are intelligent enough to come up with your own stuff, so do it. Or keep recycling my previous endeavors . . . it flatters me. ^_^

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 3:31 pm

Barada Nels wrote:
nailgunner wrote:
Barada Nels wrote:
I see absolutely NO need for you to post on a two year old thread and bump it to the top. You should have just initiated your own thread.

What gives with the anger? I think this thread should be locked down IMHO.
There is no anger in that statement. I am sure if you caught it first you would have mentioned something about it being a two year old post.

I don't know, I still think "NO" sounds just a "tad" angry. But you seem to be the judge of peoples emotions when they post, so I will defer to you.

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 3:43 pm

nailgunner wrote:I don't know, I still think "NO" sounds just a "tad" angry. But you seem to be the judge of peoples emotions when they post, so I will defer to you.

The judge of peoples emotions, huh? If you say so. Remember you said it, not me!

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 4:02 pm

Barada Nels wrote:
nailgunner wrote:I don't know, I still think "NO" sounds just a "tad" angry. But you seem to be the judge of peoples emotions when they post, so I will defer to you.
The judge of peoples emotions, huh? If you say so. Remember you said it, not me!

You do know that wasn't a compliment, right? So if you want to be the self-proclaimed judge, fine.

So we can now post a NO without being called angry by you? How about a NO, or does the boldness push it from unhappy to angry?

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 4:11 pm

nailgunner wrote:You do know that wasn't a compliment, right? So if you want to be the self-proclaimed judge, fine.

So we can now post a NO without being called angry by you? How about a NO, or does the boldness push it from unhappy to angry?

Ah, you must have already forgotten. Allow me to remind you:

nailgunner wrote:But you seem to be the judge of peoples emotions when they post, so I will defer to you.

It was not self-proclaimed. You did that!

Also you were the one that said a: "NO" sounded angry:

nailgunner wrote:I don't know, I still think "NO" sounds just a "tad" angry.

But hey, if you remember it another way, who am I to judge! Keep on, keep, keepin' on!

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 4:23 pm

Barada Nels wrote: It was not self-proclaimed. You did that!

I was just hoping to join in on the judging, that you started. But since you didn't seem to be too keen to the idea, I just assumed that you wanted it all to yourself. Posting opinions on others emotions opens up a whole new world of possibilities.

Barada Nels wrote:Also you were the one that said a: "NO" sounded angry:

It did, after the initial impression you gave that other posters emotions were to be opinionated about. So I need to know if it isn't angry in your eyes, is it okay to put it in bold.

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 4:34 pm

nailgunner wrote:I was just hoping to join in on the judging, that you started. But since you didn't seem to be too keen to the idea, I just assumed that you wanted it all to yourself. Posting opinions on others emotions opens up a whole new world of possibilities.

Remind me what judging and opinions on others emotions that I have posted on this thread? For the life of me, I cannot recall any.

nailgunner wrote:It did, after the initial impression you gave that other posters emotions were to be opinionated about. So I need to know if it isn't angry in your eyes, is it okay to put it in bold.

You may word your posts anyway you wish, in my eyes. You are the one that seems to be having issues with other's wording, not I.

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 4:40 pm

Barada Nels wrote:
You are the one that seems to be having issues with other's wording, not I.

So you didn't say the other thread needed to be locked because of angry posts? That's not having issues with "other's wordings"? My posts on this thread were doing nothing but making light of your double standard.

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 5:06 pm

nailgunner wrote:
Barada Nels wrote:
You are the one that seems to be having issues with other's wording, not I.
So you didn't say the other thread needed to be locked because of angry posts? That's not having issues with "other's wordings"? My posts on this thread were doing nothing but making light of your double standard.

Actually no, I did not say the other thread needed locked because of angry posts. I said:

Barada Nels wrote:This thread initiates too much anger. It needs to be locked IMHO.

I was merely making light of our original posts on that thread. But you have made it clear on more than one occasion that you will read in only the context you wish. So if it makes you happy you can read it that I was having issues with others wordings, as an ad for penis enlargement pills, or even a copy of the original 1215 Magna Carta! It matters not to me.

But seriously . . . what does that thread have to do with this one anyway?

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 5:22 pm

Barada Nels wrote:
Actually no, I did not say the other thread needed locked because of angry posts. I said:

Barada Nels wrote:This thread initiates too much anger. It needs to be locked IMHO.

So, President Clinton, what IS the meaning of the word "is"?

Barada Nels wrote:But seriously . . . what does that thread have to do with this one anyway?

But seriously...I just figured we were now commenting on the tone of postings, in general, as per your post above. I just thought this one needed to be locked as well.

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 5:35 pm

nailgunner wrote:
Barada Nels wrote:
Actually no, I did not say the other thread needed locked because of angry posts. I said:

Barada Nels wrote:This thread initiates too much anger. It needs to be locked IMHO.
So, President Clinton, what IS the meaning of the word "is"?

Barada Nels wrote:But seriously . . . what does that thread have to do with this one anyway?
But seriously...I just figured we were now commenting on the tone of postings, in general, as per your post above. I just thought this one needed to be locked as well.

You were commenting on the tone of postings, while I was correcting you that you were (once again) accusing me of making statements that you, yourself have made.

Also, flattery will get you everywhere, but you really should quit copying my wording. Some people on here may get the wrong idea and think you are my fan-boy or something.

Finally, fair enough on the thought that this one needed locked also . . . it is over 2 years old after all, hence why I stated that lawrny should have just posted a new thread, in the first place.

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 5:44 pm

Barada Nels wrote:
You were commenting on the tone of postings, while I was correcting you that you were (once again) accusing me of making statements that you, yourself have made.

I was not commenting on the tone of postings. I was making SARCASTIC FUN of your double standard of not wanting angry posts on one thread while making an angry post on another thread 7 minutes before that.

Or do you fail to see the irony of posting a "absolutely NO" comment here, and then following it up with a "too much anger, lets lock this down" post just minutes later?

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 5:59 pm

nailgunner wrote:
Barada Nels wrote:
You were commenting on the tone of postings, while I was correcting you that you were (once again) accusing me of making statements that you, yourself have made.

I was not commenting on the tone of postings. I was making SARCASTIC FUN of your double standard of not wanting angry posts on one thread while making an angry post on another thread 7 minutes before that.

Or do you fail to see the irony of posting a "absolutely NO" comment here, and then following it up with a "too much anger, lets lock this down" post just minutes later?

I still fail to see how stating NO in caps is making an angry post, especially when I followed it up with suggestions to his issue and already stated that it was not meant in anger. And have already stated that the other thread's comment was made in jest.

But, you have proven that you will only see things the way you wish to see them over and over again . . . so be it. If you say pigs fly, then it must indubitably be so.

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 6:08 pm

Barada Nels wrote: And have already stated that the other thread's comment was made in jest.

Ah yes, this post,:

"This thread initiates too much anger. It needs to be locked IMHO."

is just chock full of humor and jest. Of course your only response when I asked you "what anger", was to say not to drag you into it again.

No mention of "jest" was made until you didn't like the postings on this thread.

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 6:15 pm

nailgunner wrote:Ah yes, this post,:

"This thread initiates too much anger. It needs to be locked IMHO."

is just chock full of humor and jest. Of course your only response when I asked you "what anger", was to say not to drag you into it again.

No mention of "jest" was made until you didn't like the postings on this thread.

Again, pigs can fly. Your one sided thought process and childish semantics game bore me. You ask for an answer of clarification and once given, refuse to accept it.

Oh well, such is life.

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 6:20 pm

Barada Nels wrote:
You ask for an answer of clarification and once given, refuse to accept it.

What answers did you give to my 2 questions?

1) What was angry about the posts on the other thread? (Of course if you want to change what you meant by that post after the fact, I guess that's a different issue)

2) Does it cross the line into anger if I put NO in bold?

Barada Nels · Post by **Barada Nels** » Mon Jun 27, 2011 6:40 pm

nailgunner wrote:
Barada Nels wrote:
You ask for an answer of clarification and once given, refuse to accept it.

What answers did you give to my 2 questions?

1) What was angry about the posts on the other thread? (Of course if you want to change what you meant by that post after the fact, I guess that's a different issue)

2) Does it cross the line into anger if I put NO in bold?

I have already answered both questions in past posts.

Again, you bore me. I am done with your nonsense. Have a good day! ^_^

nailgunner · Post by **nailgunner** » Mon Jun 27, 2011 6:52 pm

Barada Nels wrote:
Again, you bore me.

Then why do you keep responding?

I guess you answered the "bold No" question by saying you didn't care. I suppose I can use that as a guideline to avoid your "angry post'' accusation.

But other than claiming it was in jest, way after the fact, in another thread (what was the clue it was in jest btw, the locked part, the IMHO part, so anytime you include either or both of those in a post, the post is in jest?), you didn't answer what was angry about the other thread post, so I guess it will go unsolved. Good day to you as well.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

No busy signal

No busy signal

Re: No busy signal

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Busy

Problem again this eve

Re: Busy

No busy tone

VC

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Having this exact same issue

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Area code issues

No busy

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