NTDLL.DLL Error: magicJack USB Softphone has encountered...

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chrisabston
magicJack Apprentice
Posts: 20
Joined: Tue May 20, 2008 2:03 pm

NTDLL.DLL Error: magicJack USB Softphone has encountered...

Post by chrisabston »

When starting MJ This keeps happening over and over...

Microsoft pops this up:
magicJack USB Softphone has encountered a problem and needs to close. We are sorry for the inconvenience.

When looking at the events viewer it shows that there was a problem while interacting with NTDLL.DLL.

Any help would be welcomed.

Thanks!
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teyong
MagicJack Contributor
Posts: 51
Joined: Wed May 14, 2008 10:00 am
Location: Savannah, GA. (pooler)

Re: NTDLL.DLL Error: magicJack USB Softphone has encountered

Post by teyong »

chrisabston wrote:When starting MJ This keeps happening over and over...

Microsoft pops this up:
magicJack USB Softphone has encountered a problem and needs to close. We are sorry for the inconvenience.

When looking at the events viewer it shows that there was a problem while interacting with NTDLL.DLL.

Any help would be welcomed.

Thanks!
see if you can download this driver from www.driverguide.com or
go to event viewer and find this error on control panel administrative tools event viewer
click on your error and it will give you the version number
however, I do not know where this driver goes.
DAVID
adityaiiii
MagicJack Newbie
Posts: 1
Joined: Thu Jan 28, 2010 10:58 am

Problem solved by installing WinXP sp3

Post by adityaiiii »

Hello I got the same error and I installed winxp sp3 and I havent seen the error so far.
Aditya
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