Area Code 867

goldop · Post by **goldop** » Thu Jun 12, 2008 6:39 pm

The following is typical of my last 6 days live chat with magicJack:

Maxwell: Hello, how may I help you?
Lyndsay: Hello, You advertise I can call anywhere in USA and Canada. For the past three months I have been able to call area code 867 in Canada. Now for the last six days I cannot call any numbers in Yukon, Canada in area code 867 including the following three numbers: 1-867-993-????, 1- 867-633-????, 1-867-993-???? and 1-867-993-????. These numbers are friends I am trying to call. I can successfully call any other area code in Canada and USA. During the past six days your department has requested me to do the following: 1) Disable firewall and antivirus programs; 2) Format my magicJack; 3) Run Upgrade; 4) Run magicFix; 5) Use different USB port; 6) Use softphone keypad; 7) and every other type of fix has been tried with no improvement. There is nothing wrong with my magicJack. Please understand it is your problem and not mine. Please test phone the numbers yourself to see if there is now access to area code 867. For the past six days you have told me I would receive an email within 24-48 hours from your engineers saying the problem has been fixed. Now six days later I still cannot call area code 867 in Canada.

Maxwell: Please wait while I check that for you

Maxwell: Do you mean that you cannot make calls to Canada?

Lyndsay: Please read my above message completely - I can call any area code in Canada and USA but not areacode 867

Maxwell: Please wait while I check that for you

Lyndsay: There is nothing wrong with my magicJack. Please understand it is your problem and not mine. Please test phone the numbers yourself to see if there is access to area code 867.

Maxwell: May I know the specific state of 867

Lyndsay: Area code 867 is Yukon, Canada.

Lyndsay: next to Alaska

Maxwell: I see.

As you all know this is extremely frustrating and time consuming. Can anybody help?

Thanks

Stewart · Post by **Stewart** » Thu Jun 12, 2008 7:11 pm

Dial e.g. *678*67993xxxx and you should be fine; tested to both Dawson City and Whitehorse.

The normal dialing pattern routes through a path that is indeed broken.

goldop · Post by **goldop** » Sat Jun 14, 2008 6:08 pm

Thanks Stewart,
I tried it and it worked fine.
Really appreciate your help.
Thanks, goldop

Phileruplease · Post by **Phileruplease** » Thu Nov 19, 2009 2:16 pm

I have the same issue ... cannot make outgoing calls within area code 867.

Still remians unresolved.

I think Northwestel has blocked access to MJ users within their area code.

TransferCutter · Post by **TransferCutter** » Thu Nov 19, 2009 8:33 pm

Here's the number for Walmart for anybody who wants to try - 867-667-2652

I tried it with my Vonage and the number works and a friendly female voice will answer

I tried it with my MJ and it did not connect. The number directly stayed dead and with the *67 I got 3 quick beeps and then it went dead.

Nothing wrong with your MJ. It does look like they've blocked MJ up there.

cell14 · Post by **cell14** » Fri Nov 20, 2009 1:11 am

It does look like they've blocked MJ up there.

I do not think so. It makes no sense to block incoming calls where you can make money on access fees. I just tried the number from FL, US and dead air only, indeed.

mtbdave · Post by **mtbdave** » Mon May 17, 2010 9:54 pm

I spend a couple hours on chat with tech support tonight and got fed up with trying and changing every option on my computer. Can anyone else verify that they can call 867 area code? (Yukon) - THIS IS VERY FRUSTRATING!!!

tsmith · Post by **tsmith** » Mon May 17, 2010 10:59 pm

I just tried calling the Wal-Mart number and got the 3 beeps of death - twice. Works fine with Qwest.

mtbdave · Post by **mtbdave** » Tue May 18, 2010 5:50 am

Thanks for checking, I spent 2 hours on chat last might with magicjack, if they could have tested it (I asked them to) then they would have known right away that it was their issue... thanks for your help.

allen10 · Post by **allen10** » Wed May 19, 2010 6:03 am

Just tried the walmart number, it rang three times and dead ( I am from MN).

mtbdave · Post by **mtbdave** » Wed May 19, 2010 5:21 pm

Does anyone know any ways around it? It sounds like it is being blocked..?

redpepper · Post by **redpepper** » Wed May 19, 2010 10:04 pm

Yes. See article http://it.tmcnet.com/news/2009/11/24/4500278.htm .

The solution is definitely working to the 867 Walmart phone number you provided.

mtbdave · Post by **mtbdave** » Thu May 20, 2010 7:08 am

redpepper wrote:Yes. See article http://it.tmcnet.com/news/2009/11/24/4500278.htm .

The solution is definitely working to the 867 Walmart phone number you provided.

is this the Skyjack plugin?

redpepper · Post by **redpepper** » Thu May 20, 2010 8:00 am

The answer to your question is yes.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Area Code 867

Area Code 867

Area Code 867 ... whats up with that

has anyone been able to call yukon - 867 area code?

thanks

any way around it?