Error 401?

fahim · Post by **fahim** » Thu Dec 27, 2007 1:18 am

i am getting error saying "Please restart your Magicjack try again [error 401]"

http://www.turboimagehost.com/p/60467/m ... r.JPG.html

anyone??

Fahim

joecanadian · Post by **joecanadian** » Thu Dec 27, 2007 2:15 am

so you turn on your computer and you plug this thing in and what happens..

?

and then where is it that you see this error?

fahim · Post by **fahim** » Thu Dec 27, 2007 2:24 am

i am getting error saying "Please restart your Magicjack try again [error 401]"

http://www.turboimagehost.com/p/60467/m ... r.JPG.html

anyone??

Fahim

jackmaster · Post by **jackmaster** » Thu Dec 27, 2007 3:08 am

Restart your jack menu/advanced/restart

kenbr · Post by **kenbr** » Thu Dec 27, 2007 5:09 am

I'm getting the same error. I've restarted a bunch of times, unplugged and reinserted the MagicJack but I keep getting error 401.

Cyrill · Post by **Cyrill** » Thu Dec 27, 2007 9:07 am

Maybe you should doubleclick on this screen, then fill the form

kenbr · Post by **kenbr** » Thu Dec 27, 2007 9:14 am

Mine is back up again.

fahim · Post by **fahim** » Thu Dec 27, 2007 3:13 pm

Hey GUYS everything is working fine now. It is very strange!!

any suggestions????

Fahim

klgjr · Post by **klgjr** » Fri Jan 04, 2008 10:48 am

I posted the following on a different thread because I have tried MJ on 4 different machines and no matter what I try I bounce between Error 3 & Error 401. I am not giving up on MJ, but I am about to demand an RMA and a new unit, because this has gotten so stupid. I don't mind troubleshooting stuff, but my Vonage is still working and I am looking at some of the other options like Grand Central, etc. Later.

SB:

I have a Dell Inspiron 8600 with XP Pro w/SP2 and 2GB of RAM and all the lastest Windows Updates last applied about two weeks ago, before I install the MJ. I have Symantec V10 Anti-virus and Firewall. My MJ worked last Friday via this workstation connected to my home network via a wireless 54G connection. All the calls last Friday were crystal clear even over wireless. It did not work before Friday or since. I have added no new software to this machine or the hardwared Compaq 2.4 GHZ that I have also tried to load and run the MJ on. Again neither machine has any additional programs running. I also, get the logon screen don't remember from which error 3 or error 401, but it asks me to enter my email address and password again.
I have done all things that the MJ said to do. I killed all the processes related to MJ as well as unplugging MJ waiting 30 seconds to try again. I did this on both of my machines the Dell and the Compaq MJ still didn't work. I even ran the MJ recovery that I got from this forum last night. I even tried to run the MJ at work on our test network and I got our Router guy to make sure that all the ports listed on from the MJ website were open. Still no luck. Let me know if you have other suggestions or questions. Thanks.

KLGJR

thugasaur · Post by **thugasaur** » Sun May 31, 2009 2:54 am

try this it helped my mj and dont bother with those tools from mj chat support http://www.bio.fsu.edu/complabs/pub/Mic ... t50027.msi

the problem is your os isnt recognizing the drive letter of the mj virtual drive

degarb · Post by **degarb** » Wed Jun 10, 2009 2:10 pm

the msi link is dead, nothing on google for it.

Cygnus X-1 · Post by **Cygnus X-1** » Sun Mar 13, 2011 12:56 pm

If you've tried using MJ on multiple machines and it still doesn't work, it is probably a firewall issue with the new upgrade.
I tried all of that stuff only to find out that somehow my computers date had been reset to 2006. Once I set my computer date and time, MJ worked fine.

cashew76 · Post by **cashew76** » Wed Dec 26, 2012 6:51 pm

Check your date and time. Needed for SSL to work.

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Error 401?

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Error 401

Check your date and time