Problem with USB ports and MJ

[teyong]

While my MJ works like a charm and has since we, here, have gotten it to work some time ago; I am having an event show up in my Event Viewer.

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 7/16/2008
Time: 6:30:01 PM
User: N/A
Computer: DAVIDTEYONG
Description:
The driver detected a controller error on \Device\Harddisk3\D.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 8a ff 95 02 00 00 00 00 ?ÿ?.....
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 00 00 00 00 00 @.......
0040: ff 20 06 12 08 01 30 10 ÿ ....0.
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 58 7b 52 86 ....X{R?
0058: 00 00 00 00 20 42 05 85 .... B.?
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Now I have reformatted my MJ drive; no not the MJ box but the telephone drive that is set up along with the actual MJ box drive.

I tried to plug in the MJ slowly; as noted in a post here.
MJ has been updated; although the site is not doing this now.

The phone will and does work even with this event. HOWEVER, MJ will disappear from my tray every once in a while.

When you use only MJ and not the short cable:
one of the USB devices attached to this computer has malfunctioned and windows does not recognize it.
"UNKNOWN DEVICE" message apears and I have to go back to the short cable.

I have a USB test software that I found and the results are here:









This is the file that was created:

;/*++
;
;Jungo
;
;Module Name:
;
; jungo-stack.INF
;
;Abstract:
; INF file for installing the EHCI driver
;
;--*/
[Version]
Signature="$WINDOWS NT$"
Class=Jungo
ClassGuid={c671678c-82c1-43f3-d700-0049433e9a4b}
Provider=%Jungo%
DriverVer=2/1/2006,5.4.1.0

[DestinationDirs]
DefaultDestDir = 12

; ================= Class section =====================

[ClassInstall32]
Addreg=JUNGOClassReg

[JUNGOClassReg]
HKR,,,0,%ClassName%
HKR,,Icon,,-5

;*****************************************
; EHCI Device Install Section
;*****************************************

[Manufacturer]
%StdMfg%=Standard,NTx86

[Standard.NTx86]
"Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD (PCI bus 0, device 29, function 7)"=JUNGO_Device, PCI\VEN_8086&DEV_24DD&SUBSYS_24D01849&REV_02
"Intel(R) 82801EB USB Universal Host Controller - 24D7 (PCI bus 0, device 29, function 2)"=JUNGO_Device, PCI\VEN_8086&DEV_24D7&SUBSYS_24D01849&REV_02
"Intel(R) 82801EB USB Universal Host Controller - 24DE (PCI bus 0, device 29, function 3)"=JUNGO_Device, PCI\VEN_8086&DEV_24DE&SUBSYS_24D01849&REV_02
"Intel(R) 82801EB USB Universal Host Controller - 24D2 (PCI bus 0, device 29, function 0)"=JUNGO_Device, PCI\VEN_8086&DEV_24D2&SUBSYS_24D01849&REV_02
"Intel(R) 82801EB USB Universal Host Controller - 24D4 (PCI bus 0, device 29, function 1)"=JUNGO_Device, PCI\VEN_8086&DEV_24D4&SUBSYS_24D01849&REV_02


[JUNGO_Device.NT]
CopyFiles=JUNGO_Device.NT.Copy

[JUNGO_Device.NT.Copy]
%DriverName%

;**********************
;
;--- Install WDF Coinstaller installation ------
;
[DestinationDirs]
Install_CoInstaller_CopyFiles = 11

[JUNGO_Device.NT.CoInstallers]
AddReg=Install_CoInstaller_AddReg
CopyFiles=Install_CoInstaller_CopyFiles

[Install_CoInstaller_AddReg]
HKR,,CoInstallers32,0x00010000, "WdfCoinstaller01005.dll,WdfCoInstaller"

[Install_CoInstaller_CopyFiles]
WdfCoinstaller01005.dll

[SourceDisksFiles]
WdfCoinstaller01005.dll=1 ; make sure the number matches with SourceDisksNames

[JUNGO_Device.NT.Wdf]
KmdfService = %ServiceName%, wdf_wdfsect

[wdf_wdfsect]
KmdfLibraryVersion = 1.5

;-------------- Service installation

[JUNGO_Device.NT.Services]
AddService = %ServiceName%, %SPSVCINST_ASSOCSERVICE%, JUNGO_Service_Inst

[JUNGO_Service_Inst]
DisplayName = %JUNGO.SVCDESC%
ServiceType = 1 ; SERVICE_KERNEL_DRIVER
StartType = 3 ; SERVICE_DEMAND_START
ErrorControl = 1 ; SERVICE_ERROR_NORMAL
ServiceBinary = %12%\%DriverName%
LoadOrderGroup = Extended Base

[SourceDisksNames]
1 = %DiskId1%,,,""

[SourceDisksFiles]
%DriverName% = 1,,

[Strings]
SPSVCINST_ASSOCSERVICE= 0x00000002
Jungo = "Jungo LTD."
StdMfg = "(EHCI USB 2.0 Controller)"
ClassName = "Jungo"
ServiceName = "JungoUsb"
DriverName = "usbware.sys"
DiskId1 = "USB Test Tool Disk #1"
EHCIDevice.DeviceDesc = "Jungo EHCI Compliance Test Tool"
OHCIDevice.DeviceDesc = "Jungo OHCI Compliance Test Tool"
UHCIDevice.DeviceDesc = "Jungo UHCI Compliance Test Tool"
JUNGO.SVCDESC = "Jungo USB Test Tool Device Driver"


I believe that the problem is my USB; my system.

I would like your input and suggestions and commits. What other information would you need.

Thank You,
David

[teyong]

Well, who said maintance is key?
Well, my system is in the hall closet; so I cleaned it out and opened and cleaned out my fans and all inside. looks good again. so I set back had something to eat; this was about 3:30 AM and then; just then an idea hit me.

Why not leave the printer out; both the cpu and printer are on the top self and fit tight; and plug the MJ into one of the rear USB's instead of the front two, just to see.

long story short: working so far; no errors in event viewer for the system; no error on disk warning. Keeping my fingers crossed. Which brings to mind some months ago that those usb ports were the reason; I bet you, that my game pad was giving me a problem, oh yeah!