HELP new user call break ups

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cwc
MagicJack Newbie
Posts: 1
Joined: Sat Jul 19, 2008 11:13 pm

HELP new user call break ups

Post by cwc »

Hello, I have tried to resolve this with the tech support on the mj website but that was unsuccessful. I just got a magicjack, I can make and receive calls but the calls always break up, that is I can hear parts of words and the person I am talking too can hear parts of words but that is about it :cry: I have taken mj out reinstalled it, used the "magicfix" even reformatted the phone. After reformatting the phone I get a very clear call for about 20 seconds then it starts all over again. Has anyone else had this problem? I am using a laptop with windows vista, the internet connection is through a wireless broadband card. If anyone has any suggestions or fixes I would greatly appreciate it, the problem is the same if I use a telephone or the soft phone that installed on the computer. Thank you
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