purple upgrade sreen

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sbw07
MagicJack Contributor
Posts: 74
Joined: Tue Jan 01, 2008 4:19 pm

purple upgrade sreen

Post by sbw07 »

Hi guys,
I keep on getting the purple "important upgrade in 60 seconds" screen together with a "starting... 000-000-0000" message where my phone # should appear. That changes to a "please connect to internet & doubleclick here" message which just goes back to the first message. When i dial a # the words "waiting for proxy regis" appear.

Let me give some background. This first occurred about a month ago when i ran an antispyware app "ComboFix" while the mj was in use. When i rebooted the mj no longer worked; as described above. Removing ComboFix and all its' files from my system didn't help. About 5 days later when i uninstalled google desktop & rebooted mj started working again. The next day i reinstalled google desktop w/o any problems. A day after that mj stopped working again.

I've spoken to mj tech chat for hours, installed the upgrade again & again but nothing doing.
Any ideas?

(My OS is vista home premium)
sbw07
MagicJack Contributor
Posts: 74
Joined: Tue Jan 01, 2008 4:19 pm

problem solved!!

Post by sbw07 »

I just managed to get my mj back up and running! :lol:

All i had to do was run the setup file again. But careful, it has to be the file
"...\AppData\Roaming\mjusbsp\ug00000\setup.exe" until now I was using "...\AppData\Roaming\mjusbsp\in00000\setup.exe" and that was causing all the problems.

However,the sound quality is terrible. It just stutters w/o stop. :x
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
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Post by kumar »

Give it a few days, I think they are doing something with the servers. Glad that you figured out how to get your magicjack to work. "ComboFix" must have messed with that file thinking that it was spyware or something.
Peace
Kumar
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