magicjack sometimes not working

snowigloo · Post by **snowigloo** » Wed Nov 14, 2007 10:05 pm

I've had the magicjack for about 3 months worked fine but lately when I dial out I get a busy signal or my incoming calls go straight to voice mail. When I restart the magicjack it works fine for a while until I try to call out and notice its not working again, Is there anything I can do? The blue light is on and its plugged directly to the computers USB.

Stewart · Post by **Stewart** » Wed Nov 14, 2007 10:38 pm

Does the 'ready to call' indication go away? If so, SIP registration is probably failing. Did you change anything with your ISP, modem, router, or firewall software? Do you have another PC where you could test your MJ and see if it is stable?

If 'ready to call' stays up, you could try a tool such as Wireshark to capture the traffic and see what specific error you are getting.

snowigloo · Post by **snowigloo** » Thu Nov 15, 2007 8:08 pm

the ready to call stays on and i havent changed or messed around with anything.

Stewart · Post by **Stewart** » Thu Nov 15, 2007 9:37 pm

Run Wireshark and see what error you are getting, and if the request is properly formed.