magicjack sometimes not working

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snowigloo
Dan isn't smart enough to hire me
Posts: 122
Joined: Wed Nov 14, 2007 9:02 pm

magicjack sometimes not working

Post by snowigloo »

I've had the magicjack for about 3 months worked fine but lately when I dial out I get a busy signal or my incoming calls go straight to voice mail. When I restart the magicjack it works fine for a while until I try to call out and notice its not working again, Is there anything I can do? The blue light is on and its plugged directly to the computers USB.
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Does the 'ready to call' indication go away? If so, SIP registration is probably failing. Did you change anything with your ISP, modem, router, or firewall software? Do you have another PC where you could test your MJ and see if it is stable?

If 'ready to call' stays up, you could try a tool such as Wireshark to capture the traffic and see what specific error you are getting.
snowigloo
Dan isn't smart enough to hire me
Posts: 122
Joined: Wed Nov 14, 2007 9:02 pm

Post by snowigloo »

the ready to call stays on and i havent changed or messed around with anything.
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Run Wireshark and see what error you are getting, and if the request is properly formed.
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