Internet dropping when MJ plugged in

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flyers2132
MagicJack Newbie
Posts: 1
Joined: Tue Sep 02, 2008 9:46 pm

Internet dropping when MJ plugged in

Post by flyers2132 »

Since I hooked up my magic jack a few days ago, my desktop is dropping my internet connection constantly. It will drop for 30 seconds to a minute then back on for 2-3 minutes (repeat). My laptop connection is fine, and as soon as i unplug the magic jack from the usb port on the desktop, my interenet connection is on and solid again. Running windowns vista 32bit, linksys wireless router wrt54g, brighthouse cable internet. Any help would be greatly appreciated. Thanks in advance.
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laserjobs
Dan Should Pay Me
Posts: 671
Joined: Mon Nov 12, 2007 4:11 pm

Post by laserjobs »

What phone are you using? A 2.4Ghz maybe?
mphixson
MagicJack Expert
Posts: 98
Joined: Mon Nov 12, 2007 5:30 pm
Location: Massachusetts

Post by mphixson »

i had that problem on a desktop. wireless usb and magicjack plugged in the same hub. Moved the magicjack to the USB jacks in back of the machine, and the wireless usb adapter to the front USB jacks and the problem disappeared.
looks like it was competing resources. it was a microsoft usb wireless adapter G.

using a hardwired phone. note for last comment, i'm now using a 2.4 Ghz on the same box with NO problems..
you might try moving the magicjack to another USB port, on your laptop, (mine has ports on the right and left)...
or switch to another machine..
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