mj slow and can't make calls new error "3"

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starryis
MagicJack Newbie
Posts: 1
Joined: Sun Sep 07, 2008 3:03 pm

mj slow and can't make calls new error "3"

Post by starryis »

Help!!! thought this was going to be easy. Installed magic jack. took forever to come up. did the upgrade. softphone comes up, I get a dial tone, try to dial softphone stops responding. If I wait forever it comes back up, but no matter what I do it stops responding. Everytime I move my mouse it stops responding or I get error "3". Unplug it comes back up ready to make a call. move my mouse stops responding. I have talked to tech support. and did everything I already tried like they asked but that was no help. Can u help?
jethrocane
MagicJack Newbie
Posts: 3
Joined: Fri Jun 06, 2008 5:51 am

mouse

Post by jethrocane »

Are you using a usb mouse? If so try a different usb port for each device eg: mouse plugged into back of pc and magicjack plugged into front. Are your usb ports 2.0? Or you can try using a powered usb hub.
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