Friday at 8:37PM EST. Is MJ up?

MagicJacked · Post by **MagicJacked** » Fri Jan 11, 2008 9:38 pm

I am in a hotel and my MJ is not connecting.
Just wondering if the hotel sucks or not.

Thanks.

sleepintill2 · Post by **sleepintill2** » Fri Jan 11, 2008 9:45 pm

Mine is not working either. When I double click I get this message:

We are currently performing system maintanace. New Registrations will be unavailable until 9:00 PM EST. We are sorry for any inconvenience.

My MJ is already registered. See what happens at 9PM

Al · Post by Al » Fri Jan 11, 2008 9:51 pm

Outbound working here...

MagicJacked · Post by **MagicJacked** » Fri Jan 11, 2008 9:56 pm

OMG if MJ says 9PM, then it will really be after Christmas!

Al · Post by Al » Fri Jan 11, 2008 10:02 pm

MagicJacked wrote:OMG if MJ says 9PM, then it will really be after Christmas!

Say what?

shar · Post by **shar** » Fri Jan 11, 2008 10:20 pm

Mine is not working. 9:19 PM EST

MagicJacked · Post by **MagicJacked** » Fri Jan 11, 2008 10:36 pm

My 911 info is now green with my home address. But no phone number or service yet.
Notice they say 9PM but don't say what day!

nakedmvistar · Post by **nakedmvistar** » Fri Jan 11, 2008 10:42 pm

Weird. I started magicjack as usual and now it wants me to REGISTER??? again? The soft phone on the screen doesn't even show my number anymore!

MagicJacked · Post by **MagicJacked** » Fri Jan 11, 2008 11:25 pm

I just tried again. I got a login screen. I needed my login and password. But I then get an error 400.
Poo
Snot
Crap
!!

nakedmvistar · Post by **nakedmvistar** » Fri Jan 11, 2008 11:34 pm

Yup.

I get the same login screen. Then I get an "error 401" on soft phone.

MagicJacked · Post by **MagicJacked** » Fri Jan 11, 2008 11:40 pm

I only get an error 400. I guess you think you are better with your 401! lol

MeDiCo_BrUjO · Post by **MeDiCo_BrUjO** » Sat Jan 12, 2008 12:39 am

I turned on my PC and when MagicJack started it told me to register again...

Then it didn't connect or show my number... I panicked!.

At least now I know I'm not alone.

snowigloo · Post by **snowigloo** » Sat Jan 12, 2008 1:19 am

mine works fine in and out. area code 517

solearth · Post by **solearth** » Sat Jan 12, 2008 4:19 am

Mine is dead (error 400) as well in area code 202('

')
I guess some proxy locations are working, while others are malfunctioning.
Let's see if all functions are up when I wake up.(':roll:')

MagicJacked · Post by **MagicJacked** » Sat Jan 12, 2008 8:17 am

Still error 400
410 area code

shar · Post by **shar** » Sat Jan 12, 2008 9:36 am

Still error 401 here.

Area code 206.

missileman · Post by **missileman** » Sat Jan 12, 2008 10:54 am

MagicJacked wrote:Still error 400
410 area code

I'm getting same errors. Is there a way to change proxie server?

Dothan · Post by **Dothan** » Sat Jan 12, 2008 10:56 am

areacode 707 having the same problem. Been down since yesterday afternoon.

scook587 · Post by **scook587** » Sat Jan 12, 2008 11:03 am

working in 678 area

Denver Dave · Post by **Denver Dave** » Sat Jan 12, 2008 12:39 pm

I'm able to dial a phone this morning. A little background static that I've never noticed before.

303 - Colorado area code

Stewart · Post by **Stewart** » Sat Jan 12, 2008 12:48 pm

It appears that the SIP passwords were changed (to 20 characters) for all accounts that still had the old 4-digit passwords. Unfortunately, the provisioning server was not supplying the new data. That has been fixed; if you restart your MJ the 401 errors should be gone. Sorry, I know nothing about the 400 errors; you might try logging into http://my.magicjack.com/ and making sure your account is still present and valid.

Denver Dave · Post by **Denver Dave** » Sat Jan 12, 2008 1:00 pm

That is good to have more than 4 digit passwords. Let's see - how do we change passwords? I think when we called our number there was an option.

When I first started, I put in lots of digits and only 4 were selected for the password. I did not know which digits were used - tech support got me going.

Post by **laserjobs** » Sat Jan 12, 2008 1:37 pm

Denver Dave wrote:That is good to have more than 4 digit passwords. Let's see - how do we change passwords? I think when we called our number there was an option.

When I first started, I put in lots of digits and only 4 were selected for the password. I did not know which digits were used - tech support got me going.

Stewart is talking about the SIP password not the Voicemail password

MeDiCo_BrUjO · Post by **MeDiCo_BrUjO** » Sat Jan 12, 2008 2:33 pm

Mine is finally working!

What could have happened?... you know, it wouldn't hurt if they had a "bulletin board" with regular updates on outages and stuff like that... I freaked out yesterday, I thought my device was damaged!.

Denver Dave · Post by **Denver Dave** » Sat Jan 12, 2008 2:39 pm

Thanks for clearing up the password. This forum is great - MJ owes a lot to this forum.

kumar · Post by **kumar** » Sat Jan 12, 2008 3:08 pm

We need a new subject or what ever its called named "Sick Magicjack?" or something
Peace
Kumar

shar · Post by **shar** » Sat Jan 12, 2008 3:44 pm

Thanks, Stewart!
Area code 206 okay now.

Logged into: http://my.magicjack.com/
Error 401 disappeared.
Appeared Error 3. I logged again into http://my.magicjack.com/ and my magicJack is working.

Dothan · Post by **Dothan** » Sat Jan 12, 2008 4:23 pm

707 area code is back up. Thanks to everyone this site is great.

MagicJacked · Post by **MagicJacked** » Sat Jan 12, 2008 10:28 pm

Mine is now working in 410 area.

Really sad you need a third party forum to get help or info.
MJ really needs a status page.
And why not put useful info the the left third on the MJ app?

SpamBox · Post by **SpamBox** » Sun Jan 13, 2008 1:59 pm

[quote="Stewart"]It appears that the SIP passwords were changed (to 20 characters) for all accounts that still had the old 4-digit passwords.[quote]
So does this mean that they can change our passwords whenever they want?
That kinda sucks. I mean seems that every time they do a change like this, a lot of people lose service. Imagine how people have MJ who aren't on this forum. Sucks that they have no way of knowing what the heck is going on!

drjekyl · Post by **drjekyl** » Mon Jan 14, 2008 11:37 am

Just in case you were wondering, the change to more characters/digits in the password was not the only thing that was changed.

They are playing around with different proxy servers again as well. Seems they closed off a few of the local ones, at least temporarily.

So, those of you who may be having an issue with your, ahem, alternate devices, should try the newark one and or the nashville one if your access has stopped working.

Al · Post by Al » Mon Jan 14, 2008 12:46 pm

SpamBox wrote:
Stewart wrote:It appears that the SIP passwords were changed (to 20 characters) for all accounts that still had the old 4-digit passwords.
So does this mean that they can change our passwords whenever they want?
That kinda sucks. I mean seems that every time they do a change like this, a lot of people lose service. Imagine how people have MJ who aren't on this forum. Sucks that they have no way of knowing what the heck is going on!
MJ changed 'your' password?

What password, the SIP password? Is that 'your' password?

My passwords, the ones I created, have not changed...

Could it be that the 'la ot of people lose service' you refer to, are using modifications that are not 'sanctioned' by MJ?

drjekyl · Post by **drjekyl** » Mon Jan 14, 2008 12:59 pm

I don't think that is what he meant.

I think he meant that it rather sucks that everytime they go monkeying with the system, the service goes down, and the fact that have no network status page or any other notification about when they plan to do these changes or when they are in progress leaves people completely uninformed as to why their not very magic sometimes jack has stopped working.

Simply put, a complete lack of communication.

Al · Post by Al » Mon Jan 14, 2008 1:13 pm

drjekyl wrote:I don't think that is what he meant.

I think he meant that it rather sucks that everytime they go monkeying with the system, the service goes down, and the fact that have no network status page or any other notification about when they plan to do these changes or when they are in progress leaves people completely uninformed as to why their not very magic sometimes jack has stopped working.

Simply put, a complete lack of communication.

I will respectfully disagree... he quoted the SIP password... I will allow my questions to remain...

As for a network status page... have asked for that since last summer... guess they either have technical issues with putting one
up or it is not something they consider important.... IT IS IMPORTANT AND SHOULD BE IMPLEMENTED POST HASTE !

As for "other notification"... I did receive an Email 2 hours ago to the effect that the MJ should be restarted.... so if this was a legit Email (and I have no reason at this time to believe it wasn't) I guess they are starting to notify via email... (ANYONE ELSE GET THAT EMAIL?)

Dieterman · Post by **Dieterman** » Mon Jan 14, 2008 1:34 pm

I received the update notification via email as well at 10:32am. I did the update and everything is working beautifully.

Al wrote:
drjekyl wrote:I don't think that is what he meant.

I think he meant that it rather sucks that everytime they go monkeying with the system, the service goes down, and the fact that have no network status page or any other notification about when they plan to do these changes or when they are in progress leaves people completely uninformed as to why their not very magic sometimes jack has stopped working.

Simply put, a complete lack of communication.
I will respectfully disagree... he quoted the SIP password... I will allow my questions to remain...

As for a network status page... have asked for that since last summer... guess they either have technical issues with putting one
up or it is not something they consider important.... IT IS IMPORTANT AND SHOULD BE IMPLEMENTED POST HASTE !

As for "other notification"... I did receive an Email 2 hours ago to the effect that the MJ should be restarted.... so if this was a legit Email (and I have no reason at this time to believe it wasn't) I guess they are starting to notify via email... (ANYONE ELSE GET THAT EMAIL?)

drjekyl · Post by **drjekyl** » Mon Jan 14, 2008 1:36 pm

Interesting.

What did the email say?

What update?

I have not as of yet received any message from them.

Al · Post by Al » Mon Jan 14, 2008 1:44 pm

drjekyl wrote:Interesting.

What did the email say?

What update?

I have not as of yet received any message from them.

Just a snippet follows:

FOLLOW THE DIRECTIONS, with Pictures, BELOW !!!!

"In order for magicJack to provide you the best service possible, you must restart your softphone (LCD Keypad) now. If you do not, your MagicJack will shut down until you restart it or plug it back in again. There are many enhancements in this new software, to make your magicJack work better. There are also security items built in for the magicJack Network.

Please upgrade immediately."

Post by **MagicHack** » Mon Jan 14, 2008 1:46 pm

drjekyl wrote:Interesting.

What did the email say?

What update?

I have not as of yet received any message from them.

Dear magicJack User;

FOLLOW THE DIRECTIONS, with Pictures, BELOW !!!!

In order for magicJack to provide you the best service possible, you must restart your softphone (LCD Keypad) now. If you do not, your MagicJack will shut down until you restart it or plug it back in again. There are many enhancements in this new software, to make your magicJack work better. There are also security items built in for the magicJack Network.

Please upgrade immediately.

Yours truly,
magicJack

Please click the

button on your softphone (LCD Keypad).

Select Advanced users (See Screenshot below)

Select Restart (See Screenshot below)

drjekyl · Post by **drjekyl** » Mon Jan 14, 2008 1:53 pm

What does the update actually do?

Dieterman · Post by **Dieterman** » Mon Jan 14, 2008 2:03 pm

drjekyl wrote:What does the update actually do?

Whatever it does, is not apparent. This is what they said about the update:
"There are many enhancements in this new software, to make your magicJack work better. There are also security items built in for the magicJack Network."
I haven't really noticed any changes, but usually, when I have really bogged down the computer, I have to do a re-boot in order for MagicJack to function without a hiccup. I haven't had to do that today. Everything is working just great.

MagicJacked · Post by **MagicJacked** » Mon Jan 14, 2008 10:29 pm

drjekyl wrote:Simply put, a complete lack of communication.

lol An ironic comment about a phone co.

timmage · Post by **timmage** » Tue Jan 15, 2008 12:16 am

Getting the Beep Beep Beep then dead unless I call a toll free 800 etc number...

SpamBox · Post by **SpamBox** » Tue Jan 15, 2008 12:19 am

timmage wrote:Getting the Beep Beep Beep then dead unless I call a toll free 800 etc number...

There seems to be problems with outgoing calls.
I've been using Grand Central's web calls to make my "outgoing" calls.

testing123 · Post by **testing123** » Tue Jan 15, 2008 3:30 am

http://www.phoneservicesupport.com/post2163.html#2163

http://www.phoneservicesupport.com/what ... -t206.html

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Friday at 8:37PM EST. Is MJ up?

Friday at 8:37PM EST. Is MJ up?

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