FYI: Customer service hours

MagiclyJackedUp · Post by **MagiclyJackedUp** » Sat Jan 12, 2008 3:10 pm

Live Chat Customer Service hours are Monday to Friday 9am to 8pm Eastern time, Weekends 10am to 2pm.

kumar · Post by **kumar** » Sat Jan 12, 2008 5:50 pm

well who knows when they're actualy there....But thanks for the info
Kumar

jackiehsu97 · Post by **jackiehsu97** » Fri Mar 12, 2010 5:35 pm

I thought they were 24/7....

Jke

GuyOnTheAir · Post by **GuyOnTheAir** » Sat Mar 13, 2010 5:07 am

I talked to about 5 or 6 different people from about 10:30 p.m. PST tonight, until 12:30 a.m. So that would mean that your hours are apparently off. Unless I was talking to a bot...

jackiehsu97 · Post by **jackiehsu97** » Sat Mar 13, 2010 4:39 pm

GuyOnTheAir wrote:I talked to about 5 or 6 different people from about 10:30 p.m. PST tonight, until 12:30 a.m. So that would mean that your hours are apparently off. Unless I was talking to a bot...

What's the difference between magicJack 'tech support' and 'bots'? Aren't they synonyms?

-=-=-=-Jackie-=

bitstopjoe · Post by **bitstopjoe** » Sat Mar 13, 2010 4:42 pm

Ha.......... Sure seems that way at times!!

Thank God for this forum, huh??

Joe Sica

jackiehsu97 · Post by **jackiehsu97** » Sat Mar 13, 2010 5:04 pm

bitstopjoe wrote:Ha.......... Sure seems that way at times!!

Thank God for this forum, huh??

Joe Sica

Agreed.

JayKriz · Post by **JayKriz** » Mon Mar 15, 2010 9:50 pm

It's good to the customer service that they are in 24/7 serving. If this is followed it catch a customer satisfaction that they likely the server.

jackiehsu97 · Post by **jackiehsu97** » Mon Mar 15, 2010 10:28 pm

JayKriz wrote:It's good to the customer service that they are in 24/7 serving. If this is followed it catch a customer satisfaction that they likely the server.

Did you type this in another language followed by Google Translate?

-=-=-=JACKIE-=

GuyOnTheAir · Post by **GuyOnTheAir** » Tue Mar 16, 2010 3:37 am

I think he is one of the chat customer service reps posting. It sounds just like chatting with them!

jackiehsu97 · Post by **jackiehsu97** » Tue Mar 16, 2010 3:15 pm

GuyOnTheAir wrote:I think he is one of the chat customer service reps posting. It sounds just like chatting with them!

You're right. It is kinda' interesting though, trying to decipher it... "Please re- and your magicJack and then please... thank you"

BUH

-=-=--=Jackie-=

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FYI: Customer service hours

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