magicJack not functioing after suspend/sleep mode

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cableghost
MagicJack Newbie
Posts: 4
Joined: Sat May 24, 2008 5:34 pm

magicJack not functioing after suspend/sleep mode

Post by cableghost »

Every time my PC comes out of suspend/sleep mode, magicJack does not function/start. I must reformat magicJack, run the magicJack Upgrade and re-register.

Is there some setting or work around for this issue?

-Scott
jaihawk
magicJack Apprentice
Posts: 13
Joined: Sat Oct 25, 2008 9:53 am

Post by jaihawk »

Scott you using Vista? There was no real solution I found for this problem, in fact, from what I did read, MS does not want to implement a USB reset after a PC comes out of sleep.

Pulling the unit from the USB and plugging back in worked for me, but for a softer solution so I wasn't wearing out my ports, was click on the safely remove hardware button, select the MJ unit, go into properties and cancel back out. For me shortly after this I see the Vista circle of thought and everything resets, restoring the function of the phone.
cableghost
MagicJack Newbie
Posts: 4
Joined: Sat May 24, 2008 5:34 pm

Thank you

Post by cableghost »

Thank you for the input and suggestion.
-Scott
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

jaihawk wrote:Scott you using Vista? There was no real solution I found for this problem, in fact, from what I did read, MS does not want to implement a USB reset after a PC comes out of sleep.

Pulling the unit from the USB and plugging back in worked for me, but for a softer solution so I wasn't wearing out my ports, was click on the safely remove hardware button, select the MJ unit, go into properties and cancel back out. For me shortly after this I see the Vista circle of thought and everything resets, restoring the function of the phone.
JaiHawk,

Thank you, I read post after post where people suggest "Just un-plug and re-plug your MJ for things that would require sever insertions and removals a day.

I have never had the nerve to tell them they were just begging to for a port to become mechanically intermittent or totally kaput.

There is the remote possibility that you and I are just paranoid thinking that things meant to be used at modest levels will go bad if you exercise the hell out of them. :roll:

PS - most USB ports that I have seen are soldered to the mother board so if you kill a port you are just out of luck, there ain't no fix-en a port soldered to the mother board. (Soldered or whatever they use now in these "Green Times") That should give you an idea of how long it has been since I have been around a manufactuing area, a circuit board without solder (lead), that is immoral. :cry:
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
mphixson
MagicJack Expert
Posts: 98
Joined: Mon Nov 12, 2007 5:30 pm
Location: Massachusetts

Post by mphixson »

Here is the fix I used. It wasn't easy. I had to apply this fix, i.e. registry change on my Gigabyte GA-MA78G-DS3H and my Gigabyte GAM55plus-SG3. One machine I couldn't figure out the port using magicjack so I did all the ports.. i believe one has 12 ports the other has eight.

But it worked on BOTH machines!!

http://support.microsoft.com/kb/928631/en-us

don't try this if you don't have a clue..
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