What would you do?

gnimsh · Post by **gnimsh** » Wed Jan 16, 2008 7:16 am

Ok, so remember my problem with the Jack not starting up at all? I plugged it in last night and let it run for a few minutes, over and over again telling me that it couldn't recognize the USB device, but then I looked at it abou 10 min later and the blue light was on. I ran the recovery on it, and its worked ever since! I'm not sure what to think about this, but I successfully managed to get a replacement order going a few days ago. Now I'm torn between keeping my old number since its working or getting a new jack that I know won't randomly flip out on me (though really, I didn't know this one would either...) What would you guys do in this situation? Keep the jack and let them know it works now or just take the new one and redo everything?

Post by **laserjobs** » Wed Jan 16, 2008 10:59 am

Keep using the old one and sell the new one on eBay

If the first one started working, I would use for a couple more weeks and see if it stops working again before trying to use the new one

Rubberchicken · Post by **Rubberchicken** » Wed Jan 16, 2008 11:03 am

well myself i would take the new one because its aparent the old one had or has a problem and if the new one ever does the same thing i would be looking at my computer maybe motherboard is getting a issue with the bios ive got two onboard usb ports plus i bought a usb 2.0 pci card just for that reason my onboard ports had issues so i use the pci usb card instead plus its 2.0 faster than the 1.1 onboards

gnimsh · Post by **gnimsh** » Wed Jan 16, 2008 11:49 am

I was told that in the course of getting the replacement the old jack will be disconnected after a while, usually a few weeks.

I've also thought about taking it apart

I bet I could still use it as a usb to analog phone interface though...

nc14 · Post by **nc14** » Wed Jan 16, 2008 11:56 am

So, they do not want you to return it back? I am getting strange issues myself. Still not sure what the problem is. I was thinking of asking for a replacement. In that case do they ask to send the old one back or you just get a new one and they disconnect the old number?

gnimsh wrote:I was told that in the course of getting the replacement the old jack will be disconnected after a while, usually a few weeks.

I've also thought about taking it apart

I bet I could still use it as a usb to analog phone interface though...

Post by **laserjobs** » Wed Jan 16, 2008 12:04 pm

gnimsh wrote:I was told that in the course of getting the replacement the old jack will be disconnected after a while, usually a few weeks.

I've also thought about taking it apart

I bet I could still use it as a usb to analog phone interface though...

See if they actually do disconnect your old jack. If they do, then just hack the jack!!! There are some SDKs around the web for the TigerJet 560c that will allow you to reprogram it.

gnimsh · Post by **gnimsh** » Wed Jan 16, 2008 12:07 pm

And what will that allow me to do?

MagiclyJackedUp · Post by **MagiclyJackedUp** » Thu Jan 17, 2008 5:16 pm

Although I have no scientific reason why you should keep the jack, I have noticed that over the last month of usage the Magic Jack site(server) has been the culprit of some non functional days. I don't think one can blame the device for each bout of downtime. After all it is now working.

It appears that the Magic Jack web page does not offer us any information about when the service is down. It might be useful if this site could oversee the service problems so that we could track reliability and get some idea when the service is actually down. This way we would not have to suspect each Magic Jack dongle problem or problems with our own computers, and internet connections.

My 2 cents

Scott

digitalnomad · Post by **digitalnomad** » Thu Jan 17, 2008 11:16 pm

I think the longer you keep it the better it gets, or something like that. Like a fine wine aging, or an old Scotch.

I think it would be stupid for them to turn your old service off. They actually make money from incoming calls to their CLEC. I doubt it will happen.

Like all telephony services they are more interested in making money on traffic. When you buy the MJ, you are just subsidizing the cost of the equipment. Much like cellular companies do. They want to keep the calls coming through the switch.

Tech can tell if your MJ is working from your DID number. I had tech on the phone at one point and they told me they could see my MagicJack trying to call the server, or hit the switch.

They are running VoIP through a switch and can see and monitor the traffic.

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What would you do?

What would you do?

Keep the Jack