Burning a CD

scook587 · Post by **scook587** » Thu Jan 17, 2008 6:26 pm

Is there a reason MJ would cause a slowdown when burning a CD ?

brucemc777 · Post by **brucemc777** » Fri Jan 18, 2008 12:02 pm

Interesting - I noticed a warning not to install it when burning. Hopefully someone from MJ will weigh in and explain just what the overlap is. Might give some light on possible future errors - both with the operation of MagicJack and any burning failures.

digitalnomad · Post by **digitalnomad** » Fri Jan 18, 2008 1:30 pm

I think I would just unplug the dang thing for now, burn your CD and plug it back in.

Poo619 · Post by **Poo619** » Fri Jan 18, 2008 2:44 pm

when you plug the MJ in it seems to create an emulated cd-rom on your computer system. I guess it could be possible that it would throw your burning software for a loop if a new cd-rom was introduced while burning. Other than that I havent the slightest clue

kumar · Post by **kumar** » Sat Jan 19, 2008 12:18 am

Why is the program you use to burn...I burnt a lot of DVD and CDs with the magicjack in. You could just unplug the jack, burn the media, and plug it back in....
right?
Kumar

LikeMagic · Post by **LikeMagic** » Sat Jan 19, 2008 1:46 pm

I just burn my CD with a match while my MJ device is pluggged in. All seems to be fine

Seriously, I have no issue with burning a CD while MJ is plugged in

scook587 · Post by **scook587** » Thu Jan 24, 2008 10:21 pm

Unplugging MJ doesn't help by it self. I found that after you unplug MJ
you must also go into the windows task manager and kill the UTSCSI.EXE
process. The process restarts when you plug MJ back in (provided MJ restarts).
Tech Support is aware of the problem but not a fix as of now.

SpamBox · Post by **SpamBox** » Fri Jan 25, 2008 7:46 pm

Per the MJ website, you're not supposed to "install" MJ at the same time as burning a disc. Once installed, there shouldn't be any problems burning at all.

scook587 · Post by **scook587** » Sat Jan 26, 2008 3:30 pm

Not true on my PC Spambox. The burn slowdown occurs when the UTSCSI process is running which appears to be
launched at MJ startup. I am aware of the install warning you mention, thats not where the problem lies.

SpamBox · Post by **SpamBox** » Sun Jan 27, 2008 6:53 pm

Really? Huh...don't have that issue at all with mine. How are your burners attached? I'm wondering if maybe there's a registry switch that needs to be flipped. I'm still not sure what the UTSCSI process does. That's why I'm wondering if maybe it's like SCSI back in the days when you had to terminate your SCSI daisychain or else your devices/burners would slow down or not even work. It really sounds a lot like that. I haven't seen or troubleshot a problem like that in ages! SCSI has come so far since 2001!

scook587 · Post by **scook587** » Mon Jan 28, 2008 4:54 pm

You could be on to something there since my hardware is circa 1999 but I am running xp pro.
I agree that finding info on utscsi process is hard to do. MJ tech support says they know about
this problem but offered no workaround. Killing the utscsi process I stumbled on my self. Guess
I got lucky on that one.

FFearr · Post by **FFearr** » Thu Jan 31, 2008 7:55 pm

You know, it's funny you guys mention UTSCSI, because I deleted it off my computer. I was attacked by a crazy string of the Vundo virus, and it infected a lot of things. I was able to clear most of the infection, but the UTSCSI, i just didn't know what it was, so i deleted it. After finding out it was something related to magicjack, i tried to find out how to get it back. Ppl on the web said that it comes back if you unplug and replug your magic jack in, but it didn't. However, my magicjack works perfectly fine without the UTSCSI, so i really don't know what it's supposed to do. maybe some of your "magicjack should hire me" ppl could chime in on this?

digitalnomad · Post by **digitalnomad** » Thu Jan 31, 2008 9:51 pm

How did you delete it from your box? You must have deleted it from somewhere else other than just the taskbar window...cause it would come back whenever you are running a process. I actually had tech support ask me to delete it from the taskbar early on when I was first having installation issues, but it has always comes back.

HolmanGT · Post by **HolmanGT** » Thu Jan 31, 2008 11:51 pm

FFearr,

I have also deleted it several times. I don't know what you have to do to get it back but back it will come, at least on my machine.

I also had the same experience as you in that MagicJack works just fine without it. If you Google for it the best that I was ever able to find is that no one knows what it does and there seems to be opinions that it may be a Virus and some say no it is something installed by MagicJack and some un-named thumb drives.

But keep watching sooner or later it will be back.

FFearr · Post by **FFearr** » Wed Feb 06, 2008 11:16 pm

yea it's been a while and it still hasn't come back. I removed it from hijackthis, maybe that's why it's not coming back. i forgot exactly how i did it, but i deleted it from my computer, and removed it's entry in my registry with hijackthis

digitalnomad · Post by **digitalnomad** » Thu Feb 07, 2008 1:30 pm

I think it may possibly be tracking software or adware. That is probably why the jack works without it, and why it acts, or looks like a virus, and is so pesky about returning to the scene of the crime.

Also, this would explain why Tech Chat would insist it is necessary to run the software. Of course, that is a blatant lie. It works Okee Dokee without it. I still cannot find a file (files) in System32 to remove...any ideas?

FFearr · Post by **FFearr** » Thu Feb 07, 2008 5:37 pm

When I run hijackthis, I get the following line

O23 - Service: CLCV0 (UTSCSI) - Unknown owner - C:\WINDOWS\system32\UTSCSI.EXE (file missing)

That's where the file was, where I deleted it, and it hasn't come back since. I have unplugged and replugged in the magicjack, I have deleted magicjack from my system and let it reinstall itself and still it hasn't come back. I can't get rid of that line though however, because I've heard it's hard to remove a service from NT. But if the file is missing, then that means the service isn't running, and a quick view of task manager confirms that. Also, if I'm not doing anything on my computer, there are no network packets being sent to or from the internet, so I know there is no type of adware or tracking software working in the background. I don't have any antivirus software, so if It's not coming back on my computer, then there's something I must have done to fool magicjack. I think maybe I just deleted this UTSCSI file, but I left another file, and magicjack might still think it's installed. I have no idea. I hope this info helps you in your plight.

digitalnomad · Post by **digitalnomad** » Thu Feb 07, 2008 5:44 pm

Well, it's a start. Maybe someone will add to the conversation. I hope so, because I want to be sure before I start deleting things.

Sure would like to get rid of it though. I Googled it. Check this out.

http://forums.spywareinfo.com/lofiversi ... 12610.html

Gerry_52 · Post by **Gerry_52** » Thu Feb 07, 2008 6:06 pm

utscsi.exe
UTSCSI.EXE is related to PQI Card Drive U510 1GB device.
UTSCSI.EXE is a USBest Service Zero.

It appears to be a part of the installation software used by the USB portion of the magicjack. The same file shows up in many USB thumb drives. I have not been able to determine exactly what the executable does however, but it appears to be innocuous.

LikeMagic · Post by **LikeMagic** » Thu Feb 07, 2008 7:44 pm

What UTSCSI is has been discussed here.

digitalnomad · Post by **digitalnomad** » Thu Feb 07, 2008 8:33 pm

Bah...that's exactly what I don't want. "MJ running as a service".

Below is what I managed to come up with and it seems to work.

Control+Alt+Delete > Task Manager and then end the process UTSCSI.exe
Then go to: Control Panel > Admin Tools > Services and set the service CLCVO
to Disabled.
Shut Down>Reboot and check Task Manager again. Delete the process UTCSI.exe
again if it still appears in the list.
Worked for me. Do this at your own risk, but it has worked for me. I did a few test calls and no problemo. Hip hip Hooray!

LikeMagic · Post by **LikeMagic** » Thu Feb 07, 2008 9:41 pm

I believe UTSCSI service is needed to provide "administrator priviledge" to Magicjack.exe process to allow other non-admin users (in the same PC) to place/answer calls. Could someone verify this theory? I have Magicijack running as a priviledged service so I can't verify this.

If you're running magicjack softphone, try to delete UTSCSI.exe process, switch to Guest login, then try to place a call.

gooney · Post by **gooney** » Sat Feb 09, 2008 6:28 pm

the UTSCSI.exe is just to utilize ur USB stick... its nothing really... its for people with USB problems... maybe use USB 2.0

ruggb · Post by **ruggb** » Sun Feb 10, 2008 10:57 am

I got them to tell me I had to uninstall Nero to make MJ work reliably - I said "NOT AN OPTION"

Finally a YNS person told me to install the MAC update - on a windowz system????????

it worked.

digitalnomad · Post by **digitalnomad** » Sun Feb 10, 2008 12:17 pm

That is downright crazy, and also an incredible testament to how long MagicJack may be in beta.

kamikazi · Post by **kamikazi** » Sun Feb 10, 2008 2:56 pm

My DVD burner is SATA, and when buring a DVD with Nero, it seems to burn at exactly 1/2 speed. The nero countdown timer to DVD burn completion runs down to zero and at that point it is exactly 50% completed. Is this the behavior that others are seeing?

scook587 · Post by **scook587** » Sun Feb 10, 2008 3:52 pm

yes it is - go into the task manager and kill the UTSCSI.exe process.
speed should go back to normal.

saxman · Post by **saxman** » Sat Mar 08, 2008 8:16 pm

Scook-I do alot of downloads and burning and converting and this was my big concern as well. I found that I was not able to do any big downloads while using the phone. It made the phone calls sound like something from Bangkok. The sound was real bad. I have AMD Athlon 64-3000 w/ 1 gig of ram. I have 1.5 mb DSL-(Damn Slow Line)-Well, I don't want to sound like a salesman but for me the answer was the Hawking HBB Broadband Booster-I can download or burn while using the phone and the calls are clear and my system runs much faster. Your looking at around 40 bucks most places. Check into it here:
http://www.hawkingtech.com/products/pro ... ProdID=216

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Burning a CD

Burning a CD

UTSCSI Process and Files

Completely Delete UTSCSI as a Process