No "Change Number" on user site?

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
timmage
MagicJack Newbie
Posts: 6
Joined: Sat Dec 08, 2007 3:31 pm

No "Change Number" on user site?

Post by timmage »

There used to be a button on the user site to change the number...it is gone now here. BTW I have not changed my number yet, was waiting on a local 956 number for S TX.

Just me or is the feature now gone? :?: :?:
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

Yes, its gone for those who already changed there number or got their jack after a certain date. On my replacement jack they gave me a new year and a new number, but i can't change my number when i go to my.magicjack.com. But on one of my jacks that i got in December, I have the change number option still there, but have not bothered to change numbers on that since I dont need to.
kumar
Will not be on forum until after June 15th.
timmage
MagicJack Newbie
Posts: 6
Joined: Sat Dec 08, 2007 3:31 pm

Post by timmage »

Thanks Kumar, I seem to remember that we get at least one free # change, not sure if that is in writing someplace...so hopefully I can do that when they finally get the Area Code I've been waiting for.

Have a MagicJack Evening :)
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

They said that if you want to change a number after you already cahnged or after you signed up after the time where you could change once for free then there will be a feature to pay $3 or so to get a new number.
Kumar
Will not be on forum until after June 15th.
testing123
Dan Should Pay Me
Posts: 703
Joined: Tue Nov 13, 2007 2:36 pm
Contact:

Post by testing123 »

You know, this is interesting ... it looks like it may be gone for "old" (mid 2007) mj's as well -- can anyone else confirm from their "Portal" Login??

I have some "old" mj's that have not done a phone # chg yet and I think the button is gone for them
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

testing123 wrote:You know, this is interesting ... it looks like it may be gone for "old" (mid 2007) mj's as well -- can anyone else confirm from their "Portal" Login??

I have some "old" mj's that have not done a phone # chg yet and I think the button is gone for them
AWW CRAP it is down:( I was gonna change my number this weekend, oh well.
Kumar
Will not be on forum until after June 15th.
testing123
Dan Should Pay Me
Posts: 703
Joined: Tue Nov 13, 2007 2:36 pm
Contact:

Post by testing123 »

kumar wrote:
testing123 wrote:You know, this is interesting ... it looks like it may be gone for "old" (mid 2007) mj's as well -- can anyone else confirm from their "Portal" Login??

I have some "old" mj's that have not done a phone # chg yet and I think the button is gone for them
AWW CRAP it is down:( I was gonna change my number this weekend, oh well.
Kumar
Crap, that is what I thought. MJ is killing me ... removing/not supporting (key) features instead of ADDING them. :evil:
Post Reply