MJ "unlimitted" "limited" ??? what is it

[magicjack6666]

Hello to the community.

Can someone clarify this. Is there a limitation on

1 - outbound calls ?
2 - inbound calls ?

I have read lately that some MJ users have been disconnected for "abuse"

[az2008]

Hello to the community.

Can someone clarify this. Is there a limitation on

1 - outbound calls ?
2 - inbound calls ?

I have read lately that some MJ users have been disconnected for "abuse"

There is no definition. It sounds like they're only concerned with outbound calls (because they leave inbound service active when they terminate people for excessive use). It sounds like the outbound limit is somewhere around 2000 to 2500 minutes per month. And, it sounds like they may weigh factors such as number of calls per month (a telemarketer making 200 calls per day), and length of outbound call over 2-3 days (someone who was only a weekend work-related call, racking up 2000 minutes in 2 days).

If you believe you'll make a lot of outbound calls, or have some long ones, it could be beneficial to buy 2 units and spread the usage across them. Even people who were terminated admitted it was still a good deal for what they got, and that buying a second unit would be vastly more economical than paying per-minute rates with Skype, et. al.

Mark

[magicjack6666]

Thanks mark

What would be the safest way I will be using for a lot of calls. How many MJ should I use and how often should I rotate it ?

should I rotate every so many calls or should I rotate every so many minutes.

Should I rotate 2 or 3 or 4 in a day. Even 4 of them still beats the other voip that I have researched.

[az2008]

What would be the safest way I will be using for a lot of calls.

It depends on your usage. How many outbound calls per day? Avg. length of outbound call? Avg. length of total calls per day?

In the case of the telemarketer making 200 calls per day, I would have recommended 5-10 units, and do 10-20 calls per unit, per day.

For someone making 4000 minutes per month, I'd recommend 3 units and spread the calls across those units during the month.

For someone doing a marathon 2000 minutes over 2-3 days, I'd recommend 2 units and spread the usage across both.

It's subjective. No definite rules. MJ seems to treat this in terms of what is "normal, average use for the average person." So, just consider what would be average.

Like you said, multiple units is still a good deal compared to per-minute providers.

My only caution is whether it's easy to use multiple units on a single computer (non concurrently). You might want to start another thread asking that question. I don't have any experience with it.

Mark

[JohnnyFreightTRAIN]

I sent Dan, the inventor of the magicjack an email inquiring about this and this is his response:

------------------------------------------
We have offered refunds to anybody with excessive usage.Excessive usage constitutes people who make such excessive expensive phone calls that they would make me have to raise the rates for everybody else.

I will put something out in the Knowledge base so people understand.this was fractions of 1% of people who who offered refunds and we kept on there incoming calls too.

Dan
--------------------------------------------

Hope that helps.

[magicjack6666]

would using DukaDial help since it would all be incoming calls ?

any idea?

[snowbug]

I tried dukadial, didn't work for me. The line is just silence after the site prompts that target number has been connected.

I then tried the ClickCall from grandcentral and that worked like a charm.

[magicjack6666]

ClickCall from grandcentral

tried it thanks snowbug

[robatino]

I tried dukadial, didn't work for me. The line is just silence after the site prompts that target number has been connected.

Is both your number and the one you're calling located in North America? And when you initiate the call, do you get the incoming call followed by the voice saying "please wait while we connect your call"?