TWO QUICK QUESTIONS

Having issues with your magicJack? Post here, and we'll try to help you out!

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b1rd
magicJack Apprentice
Posts: 19
Joined: Wed Mar 26, 2008 12:05 pm

TWO QUICK QUESTIONS

Post by b1rd »

Thanks for taking the time to read this.

1. Is there a way that I can turn off the greeting, so if I'm not here to answer it, there's not an option to leave a message?

2. Is there a way to hide my number from caller- ID?

Thanks. I've checked the settings and I apologize if it's right in front of me. I also did a quick search-query in this forum, but there are too many possibilities for me to sort through.


b1rd
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emiliomcol
MagicJack Expert
Posts: 77
Joined: Fri Dec 05, 2008 7:06 pm

Post by emiliomcol »

im not so sure for your number 1 question but the number 2 MJ have no way to block your caller ID directly dialing any combination or anything else you need to use a third party program...
b1rd
magicJack Apprentice
Posts: 19
Joined: Wed Mar 26, 2008 12:05 pm

Post by b1rd »

Thanks. I sort of thought that, as I've treid everything I know of to hide it.

I'm hoping there is a way to kill off the greeting option, as I really only use this phone for outgoing calls for my business.

The problem is my customers read the number, via their caller ID, and try me back when I'm away. My greeting (although choppy and sometimes hard to hear) says not to leave messages, however nobody listens.

If the voice mail system was just a bit more reliable, then no problem, but I can't totally rely on it at this time.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

b1rd wrote:The problem is my customers read the number, via their caller ID, and try me back when I'm away. My greeting (although choppy and sometimes hard to hear) says not to leave messages, however nobody listens.
You can call your number, press '*' at the greeting, and record a personalized greeting telling callers that the number is not used for incoming calls, please call (whatever).

You can also go into my.magicjack.com account portal and set a phone number for all calls to be forwarded to. (I haven't used this. But, I think it might meet your needs.).

Mark
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

2. Is there a way to hide my number from caller- ID?

http://www.phoneservicesupport.com/bloc ... t3811.html
b1rd
magicJack Apprentice
Posts: 19
Joined: Wed Mar 26, 2008 12:05 pm

Post by b1rd »

OK, thanks for the replies. I'll check out some of these suggestions.

For me, just the ability to kill of the voice mail would do the trick, but these are some nice work-arounds.

Thanks again.
b1rd
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