call forwarding question

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Agent_86
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call forwarding question

Post by Agent_86 »

On occasion I've had some trouble with the call forwarding feature.

When I enable it, it works fine, but sometimes when I disable it the calls are still forwarded. Not all the time, but if I don't test it out before leaving my house, and the calls get forwarded to my cell, then my minutes get run up without me knowing it.

Anyhow just wondering if this has happened to anyone else.
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emiliomcol
MagicJack Expert
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Joined: Fri Dec 05, 2008 7:06 pm

Post by emiliomcol »

i tried a couple times forwarding my calls and works OK..
newtoncd
Dan isn't smart enough to hire me
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Joined: Fri Jan 09, 2009 12:52 am

Re: call forwarding question

Post by newtoncd »

Agent_86 wrote:On occasion I've had some trouble with the call forwarding feature.

When I enable it, it works fine, but sometimes when I disable it the calls are still forwarded. Not all the time, but if I don't test it out before leaving my house, and the calls get forwarded to my cell, then my minutes get run up without me knowing it.

Anyhow just wondering if this has happened to anyone else.

Same here. No matter what I did, it kept on forwarding to my cell phone.

I finally put my magicJack number in the forwarding box, enabled and disabled it and and that worked. I am not sure if the calls are being forwarded to my magicJack number or simply going directly to my magicJack number, but that worked.

Not sure why forwarding wouldn't disable properly.
-Curt
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emiliomcol
MagicJack Expert
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Joined: Fri Dec 05, 2008 7:06 pm

Post by emiliomcol »

that most be something on the MJ system on your account, tech support usually dont solve anything but you can try with them maybe help you with that....
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