Chicago and LA? Glen has no Idea? What is going on there?

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wgnweb
MagicJack Expert
Posts: 77
Joined: Mon Nov 12, 2007 3:58 pm

Chicago and LA? Glen has no Idea? What is going on there?

Post by wgnweb »

"GOOD NEWS! We're getting our last two cities up and running - Chicago and Los Angeles. Soon thereafter you will be able to switch your number. "

What does that mean? Are they up or not? I have been hearing chicago is "coming" since august. Oh wait now it changed. Says almost all cities will be available by the end of the day.

Here let me post my chat with GLEN.


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You are now chatting with 'Glenn'

Glenn: Hello, how may I help you?

James: GOOD NEWS! We're getting our last two cities up and running - Chicago and Los Angeles

James: is chicago up?

Glenn: not yet, is la? i didn't know

James: um that is why I am here. I am trying to understand what is happening. They told me chicago was coming out in August then September, then "soon", then "eventually"

James: There is no firm date? That message was up on your site this morning.

Glenn: what message? i haven't been there

James: if you click on customer support at the very top

James: Now it just changed

Glenn: my computer can't go there due to the live chat running. what does it say

James: it sayes chicago and LA but it also says "we will almost every city available by the end of the day"

James: it must be frustrating for you when they dont put their sales people in the loop.

James: now chicago and LA are gone and it just says "we will have almost every city available by the end of the day"

Glenn: thank you, and you are sooooo right about that

Glenn: do you have a mj yet?

James: no I would like to purchase when chicago comes available

James: that is why I am here

James: been waiting a long time

James: ok thanks. You need to talk to them about putting their sales reps in the loop. That is frustrating for both of us

Glenn: thank you
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kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

yea Glenns a bitch he doesntt know anything and can't answer simple questions for support. He waistes more time saying how hes a sales person and not support in which he could answer the damn question
Will not be on forum until after June 15th.
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