Followme (real) coming soon?

[stisev]

The good news is that sales of the magicJack have exceeded our expectations. We are working quickly to ramp up our tech chat staff. There may be a short delay for an available tech chat representative. We apologize for any inconvenience and thank you for your patience.

You are now chatting with 'Suzzane'

Suzzane: Hello, how may I help you?

Sev: Hi Suzzane

Sev: I've owned a MagicJack since the original beta

Sev: All the while MagicJack been progressing through the beta, "follow me forwarding" was promised.

Sev: However, since beta 3-4, the users were given a castrated version of the previously promised feature

Sev: The follow me feature is not "follow" at all.

Sev: it is a sheer forwarding service.

Sev: In all honesty, very, very few users find this "feature" helpful since if my magicjack goes down (and I don't know it) then the follow featue doesn't work

Suzzane: I understand your concern here,

Suzzane: We are working on this at the moment.

Suzzane: And we will surely sort it out with a few days

Sev: In a few DAYS?

Sev: Suzzane, I would like an honest response.

Sev: Are you telling me that MagicJack is going to revamp this feature in a "few days"?

Sev: The time period is not really the issue. It's just whether it's going to be done at all.

Suzzane: It will surely be sone.

Sev: I don't want some beauricratic response how it's going to be fixed in a few days if it's really not going to be.

Suzzane: done

Suzzane: Our engineers are working on this,.

Sev: So you're telling me there are definite plans to change this feaure to REAL "followme" service where if the magicjack isn't working or doesn't pick up, the service "forwards" the # to another #?

I personally call bullshit, but let's wait and see.

[kumar]

Well....for $40 I am not complaining one bit....As long as I can call out and in for free it doesn't matter. It took sunrocket 2 years after they started to get follow me. Magicjack isn't even one year old yet and our expectations are high. Both sides have negatives....us customers trying to get more features....them magicjack people telling us "soon" when it is not soon. We need a be more appreciative and they need to be more honest with their answers they give. Agree?
peace
Kumar

P.S Admin can't you add "magicjack" to the dictionary on this thing...its a magicjack forum and whenever you type in magicjack I get the crappy red squiggly....It was less of a pain when I didn't look at spelling, but now it is.