Screech

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sligg
MagicJack Expert
Posts: 89
Joined: Thu Nov 29, 2007 9:34 am

Screech

Post by sligg »

Screech: Short burst of sound during a conversation that is sporadic both in incoming and outgoing calls. I've had this since July and tech chat has not been able to solve the problem.

The screech is loud and annoying as it happens throughout a conversation.
curiousgeorge
Dan isn't smart enough to hire me
Posts: 193
Joined: Wed Jan 23, 2008 5:55 pm
Location: California

Post by curiousgeorge »

This has only happened to me once,try lowering your mic and speaker volumes on MJ's menu tab, also could be your router, try to run a speed test on your internet connection,your not running this on a dial up modem are you? possibly a program you are using at the same time as your MJ causing noise.

please post your specs dsl/cable and what pc and os
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

sligg,

In addition to what George has already said; I have experienced that from time to time but mostly at the start of a conversation. The only thing I get occasionally during a conversation is what sounds like the tone of a key press, sometimes the other party hears it sometime they don't.

The MagicJack Java Fix-it program on their WEB site will set your volume levels to what they think is best. My observation is changing them does very little if anything so I set mine to just a little bit above zero gain. It may be my imagination but I do believe it helps eliminate at least some of the occasional strange noises. By the way I do this for the headset and telephone volumes on the soft phone and use my telephone handset or Blue tooth headset to set the volume I find comfortable.

I know this post does not provide much help, but to let you know that your are not completely alone. And that I do believe that Magic Jack is working on some of these issues because for me it seems to come and go like some of the features you see on the user WEB site from time to time. They appear to be doing a lot of work in the background and hold off making it available in small pieces to the public. I find that a strange approach, I personally think they would make the little conquest available as they develop them but they don't seem to work that way. So every morning when I fire up the system I keep expecting to see a big green "Lucky You" and receive some miraculous upgrade (call me an optimist). :)
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
smaerd58
MagicJack User
Posts: 49
Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

I just comented about this same thing on another thread. I am having the same thing as you a screetch is what you called it and I called it a spike it comes in loud and scares the crap out of you when it happens.
It kills your conversation and then goes back normal. If anyone finds a fix I would be intersted. My computer is in standby and low power sleep so no programs are running and hard drives are not active. Thanks
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SpamBox
Dan isn't smart enough to hire me
Posts: 417
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Location: Rocky Mountains Front Range

Re: Screech

Post by SpamBox »

sligg wrote:Screech: Short burst of sound during a conversation that is sporadic both in incoming and outgoing calls. I've had this since July and tech chat has not been able to solve the problem.
The screech is loud and annoying as it happens throughout a conversation.
Ok need more details such as are you using a headset, a softphone, regular phone, how's your pc set-up, what other programs are running, what other computers on on your network, are you using a router..... etc...etc....etc....etc...
Morpheus: What is "coming soon"? How do you define "coming soon"?
smaerd58
MagicJack User
Posts: 49
Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

Ok looks like we have 2 threads going with same problem. Lets keep this one active. no programs running,Westell 327 combo wireless router,MJ to Panasonic Dect phones one base tie in 6 wireless ext. Don't use softphone or headset.Volume turned almost all the way down in MJ interface. caller was calling from landline to MJ home NAked DSL. (dry-loop) main computer in sleep. wireless computer no activity. comodo firewall,spysearch,AVG, no downloads at time of screech. can't think of anything else screetch just showed up like 2 days ago may be just MJ glitch?
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SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Post by SpamBox »

have you tried switching proxies?
Morpheus: What is "coming soon"? How do you define "coming soon"?
smaerd58
MagicJack User
Posts: 49
Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

How do you do that? I thought proxies only work with your browser open? my browser is off explorer not open.
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SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Post by SpamBox »

most likely your mj is using the nashville proxy but you might want to check to be sure.

go into your hosts file and set the nashville proxy to another proxy address.

Sorry don't have time to go into much more detail right now as I have to head off to work, but everything I've mentioned can be find else on the forum, esp. in tips & tricks...

good luck! I won't be back on for probably a day.
Morpheus: What is "coming soon"? How do you define "coming soon"?
jonfk2
magicJack Apprentice
Posts: 29
Joined: Mon Jan 28, 2008 10:53 pm
Location: Lubbock, Texas

Post by jonfk2 »

MJ has been perfect for about 3 weeks. Got my first 2 SCREECHES today!
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

jonfk2,

At least you don't have to feel left out any more. :lol:
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
jonfk2
magicJack Apprentice
Posts: 29
Joined: Mon Jan 28, 2008 10:53 pm
Location: Lubbock, Texas

Post by jonfk2 »

ty
kumar
Dan Should Pay Me
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Post by kumar »

Are you guys on the phone 24/7? Or do you guys not have a life and are messing with the magicjack always. :lol: ...(looks whos talking for once lol). Just relax peoples....yes you will get a few ups and downs.....but we don't have to start complaining the second something starts....Maybe not. On the other hadn....I don't know what screech you are getting....is it like the "beeps" that Gnimsh was getting?
Kumar
Will not be on forum until after June 15th.
smaerd58
MagicJack User
Posts: 49
Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

almost like a high pitch modem sound breaking into your call. Short burst?
jackovalltrades
MagicJack Newbie
Posts: 4
Joined: Fri Dec 28, 2007 10:05 am

Post by jackovalltrades »

I've had this problem since day one. It happens once every couple of minutes. Has anyone found a solution?

setup: dry DSL, phone plugged (no headset)
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