PHONE SYSTEM

Having issues with your magicJack? Post here, and we'll try to help you out!

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elbruce
MagicJack Newbie
Posts: 6
Joined: Sat Jan 17, 2009 11:07 pm

PHONE SYSTEM

Post by elbruce »

WHY WONT MY MAGICJACK WORK WELL WITH MY CORDLESS PHONE SYSTEM. IT IS A UNIDEN 5.8

THE CALL QUALITY IS VERY POOR
kylewhite
MagicJack Newbie
Posts: 5
Joined: Thu Oct 23, 2008 2:09 pm

Post by kylewhite »

Have you tried using a different phone? Was the quality different? The quality of the phone cord seems to affect the MJ also. I can hear static when I plug in the cheap short cord that came with my fax but plugging in a better quality 25' cord has no static on the attached phone.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Re: PHONE SYSTEM

Post by az2008 »

elbruce wrote:IT IS A UNIDEN 5.8. THE CALL QUALITY IS VERY POOR
Have you tried disconnecting the phone and using the softphone with a headset to see if there is any difference in sound quality?

Do you connect to your router using wireless? If so, you should try connecting with a wire to determine if the cordless phone interferes with your wireless connection.

The next step of diagnosis is to try using a powered USB hub.

You may have to better describe the call quality. Is it choppy voice? Or, static? Low volume?

Mark
See the MagicJack Wiki (FAQ, How-To, history and more).
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