Poll - Caller-ID shows up on Softphone but not your phone

Having issues with your magicJack? Post here, and we'll try to help you out!

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Do you have Caller-ID issue with your MagicJack?

Poll ended at Fri Feb 15, 2008 2:24 am

1. Caller-ID shows up fine on my phone
11
55%
2. Caller-ID does not show up on my phone
9
45%
 
Total votes: 20

LikeMagic
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Poll - Caller-ID shows up on Softphone but not your phone

Post by LikeMagic »

Do you have an issue with Caller-ID not showing up on your phone? Vote here to voice your issue to MagicJack!

If you're having issue with caller-ID not displaying on your real phone, you could try snafu2's caller-ID fix discussed here:
http://www.phoneservicesupport.com/inbo ... -t108.html
Last edited by LikeMagic on Sat Feb 02, 2008 9:06 pm, edited 1 time in total.
smaerd58
MagicJack User
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Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

Ill start it off for you. I think you read my mind :roll: Maybe we should list what phones we are having problems with to see if there is a pattern?

Panasonic KX-TG1034S Dect
Image
Last edited by smaerd58 on Sat Feb 02, 2008 3:05 am, edited 1 time in total.
LikeMagic
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Post by LikeMagic »

I used Uniden DXAI5588-4 handset system, no Caller-ID display with MJ.
Image

I then bought Panasonic KX-TG3034B 4-handset system, still no caller-ID with MJ.
Image


After applying the 100K resistor mod, both sets have working caller-ID with MJ.
Last edited by LikeMagic on Tue Feb 05, 2008 3:41 am, edited 2 times in total.
AtlBlackBear1
MagicJack Newbie
Posts: 3
Joined: Thu Jan 24, 2008 11:16 pm

Post by AtlBlackBear1 »

Panasonic KX-TGA820B - No problems with caller id.
ATLBlackBear1
jamaicajack
MagicJack Newbie
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Post by jamaicajack »

RCA - two line, executive series corded phone. Works fine.
LikeMagic
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Post by LikeMagic »

With 17 votes, about 47% of respondents experienced Caller-ID issue! So this is a real issue that MagicJack needs to work on :shock:
LikeMagic
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Location: LikeMagic Pacific NW

Post by LikeMagic »

Update:

with 20 votes, 45% MJ users have issue with caller-IDs not displaying properly on real phone :roll: :lol:
kumar
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Post by kumar »

LikeMagic wrote:Update:

with 20 votes, 45% MJ users have issue with caller-IDs not displaying properly on real phone :roll: :lol:
YEP, I just let GC tell me whos calling
Peace
Kumar
Will not be on forum until after June 15th.
trodecke
magicJack Apprentice
Posts: 19
Joined: Tue Dec 18, 2007 1:54 pm
Location: Oklahoma City, OK

Post by trodecke »

We have the VTech ia5847 cordless phones. Caller ID works without the 100k resistor fix.

Caller ID for our DirectTV HR21-700 (HD DVR system) did not work without the 100k resistor fix.
saxman
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Post by saxman »

I have a Panasonic KX-TG5672 cordless. It has talking caller ID and I'm getting some calls being announced and some not. Some are coming through with no prior message or name being given first.
LikeMagic
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Post by LikeMagic »

Is this poll still active? Please vote!
johnmartin
MagicJack Newbie
Posts: 1
Joined: Sat Apr 19, 2008 4:47 pm

Post by johnmartin »

Uniden PowerMax 5.8 Digital - CallerID works great, all handsets. :D :D
MOA
MagicJack User
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Joined: Sat Mar 22, 2008 11:45 pm

Post by MOA »

Can't vote but I have a "Dual Handset" 5.8 Uniden and NO caller ID ...

Waiting for the "do dad" ... lol
MagicPhoneMan
MagicJack Contributor
Posts: 51
Joined: Tue Apr 15, 2008 8:05 pm
Location: San Diego

Post by MagicPhoneMan »

GE Slimline 29267GE works great with CID on XP and Vista. Got it at Big Lots for a whopping $6 :D

Image
Last edited by MagicPhoneMan on Sun Apr 27, 2008 12:05 am, edited 1 time in total.
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Empress_Imani
MagicJack Newbie
Posts: 6
Joined: Wed Apr 23, 2008 11:09 pm
Location: Buffalo, NY

Post by Empress_Imani »

5.8GHz Analog Phone with Caller ID and Accessory Handset

No caller ID on this phone.


Image
LikeMagic
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Post by LikeMagic »

Empress_Imani wrote:5.8GHz Analog Phone with Caller ID and Accessory Handset

No caller ID on this phone.


Image
Then you're the candidate to try the
100K resistor caller-ID fix :)
User avatar
Empress_Imani
MagicJack Newbie
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Location: Buffalo, NY

Post by Empress_Imani »

well I would try it but after reading all of the steps I don't think I can do that... soooooo I will settle for the caller id not showing up until someone comes up with an idea that I can manage {wishful thinking} 8)
sleepintill2
magicJack Apprentice
Posts: 18
Joined: Wed Dec 19, 2007 7:41 pm

Post by sleepintill2 »

Caller id works when the magicJack is connected to a Windows XP computer, on the phone (900MHz Uniden) and the soft phone. However when my magicJack is connected to a Windows Vista computer only the soft phone caller id works.
saxman
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Post by saxman »

I was told about a month ago by a MJ tech support person that we will have the option "soon" to choose our own caller ID recorder. We should be able to use our own machines and phones to record calls if we choose. So, I just sent head mechanic Mike a email asking about this. I'll post his reply if I get one.
3dlux
MagicJack Newbie
Posts: 1
Joined: Sun Dec 21, 2008 7:49 pm

new magic jack user - Vtech 5.8GHz analog phones

Post by 3dlux »

Just got the Magic Jack and hooked up to our new Vtech 5.8GHz analog phone set http://www.walmart.com/catalog/product. ... d=10264046
Called ID worked the first several tries, but then stopped showing up on the phones. Was very inconsistent. Tried the 100K ohm resister trick, and it now works 100% of the time.

Update!!!!!!!!!!!! - turns out these Vtech 5.8GHz phones aren't totally compatible with the Magic Jack after all. Sound quality is great (on my end) but the person I call reports that the sound quality is terrible. It keeps cutting in and out. So I tried plugging the Magic Jack into a powered USB hub (Cyberpower from WalMart), and the problem does NOT go away! Returning this phone set to WalMart and trying something else.

I am trying out a Uniden exp970 900MHz phone and it works great so far. Only problem is, this phone doesn't offer caller ID. So I'm in the market for a 900MHz phone with caller ID. Perhaps another Uniden mode.
3DLux.com
I'm a whitewater kayaker, and a systems analyst at a well-known snack cake company.
leezureking
MagicJack Newbie
Posts: 1
Joined: Wed Feb 04, 2009 5:34 pm

No in comeing cid, 100k resistor fix worked

Post by leezureking »

I use windows XP and everything seemed to be working fine except the incoming CID on the phone ,soft phone was working. Did the 100k resistor fix now I have in CID almost immediately.My phone is an older Sony Spp-A2780 a remote answering base station with 4 extensions. I haven't done too much testing of other features,I've only had the mj for a couple days. Thanks for the fix! I'm new to forums , I just wanted to put my vote in for the fix ,and the phone model that it fixed.
in2dogs
MagicJack Newbie
Posts: 1
Joined: Sun Feb 08, 2009 2:37 am

Caller ID on Uniden & Panasonic

Post by in2dogs »

I wasted almost 2 hours in chat last night with MJ support. I purchased the product yesterday and couldn't get caller ID to work on my cordless Uniden phones or the Panasonic. I sure wish I had read the info from snafu2 before trying to reach them. I went to Radio Shack today, got the 100k ohm resistor and took a short phone cord, cut it into 2 pieces, soldered it back together with the resistor, plugged that piece of cord into the phone and the other end into a coupler. Plugged another phone cord into the other end of the coupler and ran it to the MJ and.........snafu2.....YOU are the Magic in magicJack! Caller ID works on all phones now. KUDOS to you!
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