PROBLEM WITH INCOMING CALL
Moderators: Pilot, Bill Smith
PROBLEM WITH INCOMING CALL
When someone calls me, my phone does not ring and it is set on "Telephone". Also, the window that pops up for me to accept or reject incoming call ops up and disappears in a second so I am not even able to accept it. I will appreciate any input
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- Dan isn't smart enough to hire me
- Posts: 193
- Joined: Wed Jan 23, 2008 5:55 pm
- Location: California
What do I do to get you the specs. It is windows XP SP2 and has 512 of RAM.
It is going through an ISP that provides Cable Modem and if I am able to click on the accpet button as soon as the popup comes, the call goes through. THe problem is that the popup disappears right away and I am not able to hearing any incoming rings either.
It is going through an ISP that provides Cable Modem and if I am able to click on the accpet button as soon as the popup comes, the call goes through. THe problem is that the popup disappears right away and I am not able to hearing any incoming rings either.
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- Dan isn't smart enough to hire me
- Posts: 193
- Joined: Wed Jan 23, 2008 5:55 pm
- Location: California
I was searching for your problem and found your other post's
http://www.phoneservicesupport.com/re-m ... -t488.html
http://www.phoneservicesupport.com/prob ... -t495.html
The best advice I could give you is to try it on another pc maybe a neighbor or friend, if it has the same problem on another pc running xp then it is a problem with your MJ and you will need to contact MJ support for a replacement unit. The people who answered your previous post are very good at solving issues and it sounds to me like a defective device,but first try it out on another pc, it could be your pc that has the problem.
let us know how it goes.
http://www.phoneservicesupport.com/re-m ... -t488.html
http://www.phoneservicesupport.com/prob ... -t495.html
The best advice I could give you is to try it on another pc maybe a neighbor or friend, if it has the same problem on another pc running xp then it is a problem with your MJ and you will need to contact MJ support for a replacement unit. The people who answered your previous post are very good at solving issues and it sounds to me like a defective device,but first try it out on another pc, it could be your pc that has the problem.
let us know how it goes.
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
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- Dan Should Pay Me
- Posts: 613
- Joined: Tue Jan 01, 2008 9:11 pm
- Location: LikeMagic Pacific NW
Let's tackle this issue one thing at a time. The pop-up not staying in its place, do you have antivirus/adware blocker, pop-up blocking programs installed such as Norton Security suite, Super Popup Blocker, etc? Some of these programs could block desktop pop-ups as well. Try to disable them to see if the MJ pop-up would stay.yasir2k wrote:I have tried another generic phone and that is the same thing. I have tried several phones and none seem to work. The problem is with the popup not staying in its place.
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- Dan Should Pay Me
- Posts: 613
- Joined: Tue Jan 01, 2008 9:11 pm
- Location: LikeMagic Pacific NW
So when you see the pop-up message, can you pick up the phone and answer (even you could not hear it ring)? I just want to understand your problem better before giving out my best guess
Also, have you tried the MJ device on another PC to see if it works better? If it works on a different PC then you can blame your old PC
Also, have you tried the MJ device on another PC to see if it works better? If it works on a different PC then you can blame your old PC