Still waiting

Having issues with your magicJack? Post here, and we'll try to help you out!

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moorreese
magicJack Apprentice
Posts: 13
Joined: Sun Feb 10, 2008 4:15 am

Still waiting

Post by moorreese »

I purchased a magicjack on January 30th. I even shelled out the extra money to get it in 2-4 days and it still has not arrived. What do I do? :?
LikeMagic
Dan Should Pay Me
Posts: 613
Joined: Tue Jan 01, 2008 9:11 pm
Location: LikeMagic Pacific NW

Post by LikeMagic »

The only thing you could do is tell your credit card company you're contesting the extra shipping charge that you paid for priority shipping of the MJ device :D
moorreese
magicJack Apprentice
Posts: 13
Joined: Sun Feb 10, 2008 4:15 am

Mistake

Post by moorreese »

14 days later I just received my tracking number, did I make a mistake by getting a magicjack?
gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Re: Mistake

Post by gooney »

moorreese wrote:14 days later I just received my tracking number, did I make a mistake by getting a magicjack?
ordered mine wednesday got it friday... running for 2 weeks now with no problems... tested all the features.... all working just fine

maybe im just lucky... hope you enjoy your MJ when u recieve it.
Chat with me LIVE!!! :arrow:
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gooney - Salt lake City, UT (801)
Don't mind me grammar cuzz it sukks!!
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: Mistake

Post by HolmanGT »

moorreese wrote:14 days later I just received my tracking number, did I make a mistake by getting a magicjack?
First NO you did not make a mistake by getting a MaGicJack. Now after you get it and if you have lots of problems... well you can make the call on this issue then. But if you read the posts here you will find the majority of MagicJack users to be some pretty happy campers with a big smile on their face every time they don't get a $40 to $300 dollar long distance bill.

I don't know what goes on with their shipping department, they are probably selling them out the door faster than they can get them in. I realize that is not a valid excuse for delaying yours without a notice but shit happens.

As far as LikeMagic's suggestion to contest the expedited shipping I don't think you can do that. The shipping time starts from the time they turn it over to the USPS service not from the time you place the order.

If it helps I have read on here several people that experienced the long delay you have, but to the best of my knowledge all finally received their purchase.

My self, all three that I purchase were delivered in less than a week. I also paid the expediting fee for all three (patience is for someone else). For the first one I receive a tracking number, the other two although on time I never received a tracking number.

Anyway follow the tracking number at USPS and put in your email address and you will receive an email at ever major step in its journey. i.e. on the first one I was sitting here one Saturday afternoon and received an email (paraphrased) saying hey stupid, go check your mail box it was delivered this morning and you could have been playing with it for the last four hours if you had gotten of your butt and checked your mail box. :o
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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