Call Forwarding to International Phone Number

[frank6439]

I'm looking for some help with a technical issue regarding call forwarding to an international phone number using MJ.

I have purchased international calling credits on MJ and I am able to direct dial international phone numbers using the MJ softphone with no problems.

I wish to be able to dial the MJ phone number and have the incoming call forwarded to a foreign phone number, but when I enter the foreign phone number and then call the MJ, I either get a fast busy or I get a recording from my local phone company telling me my call cannot be completed as dialed. Again, I can direct dial the international number from the MJ softphone in the format 011-countrycode-phone number and that works fine.

Call forwarding to a u.s. phone number works fine and direct dialing an intl. number works fine, but call forwarding to an international number does now work.

I tried MJ's one-on-one chat technical support, but got nowhere.

This combination seems like it should work. Does anyone have any ideas? Thanks.

-Frank6439

[LikeMagic]

What did the CS tech say exactly in the chat? That it should work? There are many restrictions on the forward-to-number and perhaps MJ does not allow forwarding to an international number since it could incur hefty additional charges

[snowigloo]

They probably put a block on it since that would let you talk international for free because you would be calling your local mj number. Would be nice if it worked though

[frank6439]

I am not expecting intl. call forwarding to be free... I would expect that it would subtract from the intl. prepaid credit I purchased.

The tech I chatted with was attempting to diagnose my router's settings which I did not think had anything to do with call forwarding so I dropped off the tech chat.

[louissn]

when you call international phone the call originates from your MJ phone number. When you forward the call does not come from you phone but the central office forward and you are at there will. If you are in the US and want a friend to call international do a 3 way call. If you travel internationally take the MJ and laptop the phone will ring there. Or you could try a calling card and put all the numbers in like access number, code pin and number with commas for 2 second delay. also you could try a skype diverter to a PC internationally with skype for the one time cost of about $40