AT&T and Vonage Begging to Get Me back as Customer

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edkoby
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Posts: 12
Joined: Sat Feb 16, 2008 3:24 pm

AT&T and Vonage Begging to Get Me back as Customer

Post by edkoby »

I left Vonage and AT&T to jump on the MJ bandwagon. Now I am getting flooded with calls, postal mail etc. with huge discount offers trying to get me back as a
customer. NO MORE RIP-OFFS OR HIGH BILLS WITH THOSE RIDICULOUS TAXES!!!!! I LOVE MY MAGICJACK. Now if AT&T wants to offer me service for the samed $20/year I might re-consider. Time to sell your stock in those other company's before they go kaput. They can't survive the competition offered by MJ!!!
gooney
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Re: AT&T and Vonage Begging to Get Me back as Customer

Post by gooney »

edkoby wrote:I left Vonage and AT&T to jump on the MJ bandwagon. Now I am getting flooded with calls, postal mail etc. with huge discount offers trying to get me back as a
customer. NO MORE RIP-OFFS OR HIGH BILLS WITH THOSE RIDICULOUS TAXES!!!!! I LOVE MY MAGICJACK. Now if AT&T wants to offer me service for the samed $20/year I might re-consider. Time to sell your stock in those other company's before they go kaput. They can't survive the competition offered by MJ!!!
hahaha yea same thing happend to me with comcast... my digital voice was $45 a month, when i cancelled they asked me if i wanted 6 months of digital voice for $19.99 a month and i replied with"what about $19.99 a year for 2 years?" and they said "im sorry but no phone company will give you a deal like that" and i just laughed and said "just cancel my account". I have a cell phone and hardly use comcast that much so MJ will save me $45 a month.

EDIT: I realized i made a typo... edited in red
Last edited by gooney on Thu Feb 21, 2008 9:51 pm, edited 2 times in total.
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gooney - Salt lake City, UT (801)
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strndedinalska
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Post by strndedinalska »

I wish I could do something about my regular voip line. I'm force bundled and a DSL dry line runs $90 a month! I did do away with my long distance. That alone saved me $120 a year.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
mufon
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Re: AT&T and Vonage Begging to Get Me back as Customer

Post by mufon »

hahaha yea same thing happend to me with comcast... my digital voice was $45 a month, when i cancelled they asked me if i wanted 6 months of digital voice for $19.99 a month and i replied with"what about $19.99 a month for 2 years?" and they said "im sorry but no phone company will give you a deal like that" and i just laughed and said "just cancel my account". I have a cell phone and hardly use comcast that much so MJ will save me $45 a month.
I have a lady-friend that is a senior vice president at Comcast. She told me that when you press the correct digit on their IVR system, that is to cancel service, your call is routed to a different call center that exists for the purpose of customer retention only. She went on to say that if you ask that they sweeten whatever offer they give, as long as its reasonable you will get what you ask for as long as they can provide it in a manner that still allows them to make a buck. For example, the use of a DVR at no charge, or something along that line. She continued to say that at the end of that deal, just call back to cancel once again, and you'll get a new deal. You should never and will not ever pay retail rates for service.

Don't try that with Time-Warner, or they will charge you for just asking, and then they will overcharge for that again still, haha! But what is even more weird, is that I have Verizon FIOS, and I will have had it a year in October. They have yet to bill me, and I think it is because I never created an online account and email address! On top of that they gave me a free upgrade to 15/15 internet service, up from 5/2, for being a loyal early subscriber!
"Looking for a new job. I have worked for Adelphia, Enron, Health South, Worldcom, and most recently British Petroleum."
Pismire
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Joined: Wed Feb 13, 2008 1:33 pm

Post by Pismire »

Canceled Vonage this evening. Took about 30 minutes to get a human. Went through the rountine. Offered a month free then 2 months. blah blah. We were ready for the routine after reading the horror stories on the net about cancelling with them. We were with them for 4 years so didn't have the $40 fee applied. Had a business account with fax line and a toll free number. Thanks Dan for saving us $65+ a month! So far MJ sounds better than Vonage ever did.
mrmeanor
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Location: Eau Claire, Wisconsin

Post by mrmeanor »

I was paying $29.95 a month for unlimited telephone thourgh Charter Cable. (After taxes it was near $40 !) After I canceled they offered me the same plan for $19.95. I asked them why I was not offered that the first time. The respose was "uhhhh duhhh" I have been a cable and high speed internet customer for over 3 years. They send mail to my home almost every week still.

I know that I have recommended magicJack to 5 friends/relitives. 4 of them have canceled their home phone. Will DSL and Cable Internet providers jack up the price of the internet to offset the lost?

Now if only we could get the cell phone company on their knees begging.....
Pismire
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Post by Pismire »

Ohhhhh I am ready for MagicCell, MagicTV, MagicGas, MagicFood, bring it on I am ready. :lol:
dukeomaha
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Post by dukeomaha »

Pismire wrote:Ohhhhh I am ready for MagicCell, MagicTV, MagicGas, MagicFood, bring it on I am ready. :lol:
hahaha...same here. How about MagicRent? The only place I've found so far is the one under the interstate bridge.
gooney
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Location: Salt Lake City, Utah

Post by gooney »

dukeomaha wrote:
Pismire wrote:Ohhhhh I am ready for MagicCell, MagicTV, MagicGas, MagicFood, bring it on I am ready. :lol:
hahaha...same here. How about MagicRent? The only place I've found so far is the one under the interstate bridge.
ROTFLMAO :P
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gooney - Salt lake City, UT (801)
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curiousgeorge
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Post by curiousgeorge »

mufon: Here in Cali. timewarner bought out comcast and are now the same company, is this not the case where you live?
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
kumar
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Post by kumar »

curiousgeorge wrote:mufon: Here in Cali. timewarner bought out comcast and are now the same company, is this not the case where you live?
Still comcast here!
Peace
Kumar

P.S did the rates go down at all? or they just haev the crap on the site that timewarner now has comcast customers...
Will not be on forum until after June 15th.
curiousgeorge
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Post by curiousgeorge »

Im not sure kumar when I bought my home they had just changed over to timewarner but the cable box and remote say comcast on them, I pay aprox. $70.00 +/- U.S for basic digital cable+high speed internet bundle.
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
tec32211
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Post by tec32211 »

strndedinalska, Hi you know that it is against the law your company you have has to offer you NAKED DSL,Or DSL only Or cable only not a bundled package anymore if you don't want it bundled...Google NAKED DSL...
Just 2 Cents Worth Please.
Tim C.
kumar
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Post by kumar »

tec32211 wrote:strndedinalska, Hi you know that it is against the law your company you have has to offer you NAKED DSL,Or DSL only Or cable only not a bundled package anymore if you don't want it bundled...Google NAKED DSL...
Nah...you can fight your ass off....not worth it... Why bother when you neighbor has an open fiber optic connection :D
Peace
Kumar
Will not be on forum until after June 15th.
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