USB port dosn't accept magic jack?

[winterjazz]

Am I the only person with this problem? The mj doesn't seem to fit into my USB ports or even into the USB extension plug that came with it.

[Stewart]

It won't go in upside down

Otherwise, take a look at the connector and see if it is deformed (compare to another USB device, or to the connector on the end of the supplied extension cable). If so, it was probably damaged in shipment.

[Xen1969]

My USB fit was very tight when I installed mine. I mentioned it in a post here at the time. I didn't think it was going to work. Keep trying. Look at it though and make sure its not damaged first like Stewart suggested.

[winterjazz]

Thanks for your reply. I'm pretty computer savy so I did know that although I realize not everyone would. Here is a pic of it.
members.aol.com/antiqsny/mj.jpg The end of the USB externsion fits fine in all ports but the mj won't even fit into that.